Case Manager - Pomona Housing

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

JOB SUMMARY
HealthRIGHT 360, a family of programs, operates in 13 counties throughout California. Offering a
comprehensive range of medical and behavioral health services, HealthRIGHT 360 serves marginalized
communities, including primary care, mental health support, detoxification, residential and outpatient
substance use disorder treatment, and transitional services tailored to individuals involved in the criminal
justice system.

Prototypes Pomona Recovery Bridge Housing (RBH), a program of HealthRIGHT 360, provides interim
housing to unhoused adult and adult perinatal women receiving outpatient treatment services. RBH offers
recovery-oriented services including peer support, group meetings, case management, and life skills
development. It aims to stabilize patients' lives and prevent relapse by offering safe, supportive housing.
Residents, prioritized based on vulnerability, receive approvals for 3-month increments up to 6 months
annually and must remain engaged in outpatient treatment throughout their stay.

The RBH Case Manager delivers personalized substance use disorder case management services that
utilizes different modalities including individual and/or group to clients residing in RBH. Case Manager
collaborates with the multidisciplinary team to achieve optimal treatment outcomes for clients in
alignment with HealthRIGHT 360’s philosophy, goals, policies, mission, and vision.

KEY RESPONSIBILITIES

Direct Services:

• Assist clients with intake, assessment, and orientation to the program upon admission or

transition in care level.

• Provide coverage for the housing program, ensuring the safety and well-being of residents.
• Monitor clients' progress towards treatment plan goals and offer input for treatment plan

development.

• Apply trauma-informed care principles and utilize techniques such as motivational interviewing,

cognitive behavioral therapy, and evidence-based practices.

• Conduct weekly house meetings to foster a supportive community environment.
• Seek clinical consultation as needed, particularly in challenging or high-risk situations.
• Collaborate with the treatment team, including Case Managers, Therapists, Medical

professionals, and Psychiatrists.

• Maintain regular communication with the treatment team through consultations, case

conferences, and plan development meetings.

• Provide services in various settings, including outpatient, residential, or field, based on

assignments and client needs.

• Oversee the treatment of clients on their caseload, ensuring compliance and progress.
• Assist with client program oversight by managing business passes, privileges, check-ins, and

treatment compliance.

• Meet expected client care hours, with a productivity expectation of 25 client care hours per week.

Clinical Documentation:

• Ensure timely documentation by writing and completing all progress notes within 72 hours of

service delivery.

• Maintain compliance with deadlines for all clinical documentation, adhering to agency policies,

HIPAA, 42-CFR Part 2, SAPC, and other standards to satisfy internal and external evaluating
requirements.

Administrative:

• Actively participate in assigned supervisory sessions to enhance clinical skills and performance.
• Attend agency and team meetings, contributing insights and updates on client progress.
• Engage in training opportunities, particularly in evidence-based practices, to enhance professional

development.

• Collaborate effectively with all members of the behavioral health team, including medical, mental

health, psychiatry, substance use disorder, and other staff.

• Complete assigned training promptly to stay updated on best practices and regulations.
• Maintain a flexible work schedule in alignment with the agency's operational needs.
• Attend regular staff meetings and other meetings as assigned to stay informed and contribute to

team objectives.

• Monitor emails daily and respond promptly when necessary.
• Provide transportation assistance to clients when appropriate, ensuring their access to essential

services.

• Assist with onboarding of new hires and training or mentoring of new and existing employees,

interns, or ambassadors.
And perform other duties as assigned.

QUALIFICATIONS
Education, Certification, or Licensure

• High school diploma or equivalent with Alcohol and Drug (AOD) Counselor/Substance Use

Disorder Counselor certification from an accredited California certifying agency (CCAPP, CAADE,
CADTP), or Bachelor’s degree with AOD registration.

• Possess current First Aid and CPR certification or ability to obtain within 30 days of hire.
• Possess a valid California driver's license and willingness to travel as needed.

Experience

• At least two years’ experience in mental health and substance use disorders, counseling,

assessments, and/or case management.

• We will consider for employment qualified applicants with arrest and conviction records.
• Must complete a background check and livescan.