What are the responsibilities and job description for the Director of Strategic Accounts position at Health Recovery Solutions Incorporated?
Job Summary:
The Director of Strategic Accounts will report to the Vice President of Strategic Accounts. The Client Growth team is part of the Revenue Organization and reports up to the Chief Commercial Officer. In this role, you will serve as the Commercial-facing representative to our existing clients and act as a trusted advisor in helping them grow and expand beyond their current programs, solutions and services. Your primary objectives will be to identify expansion, cross-sell, and upsell opportunities and convert those into meaningful revenue growth for HRS.
Key Responsibilities:
- Build and maintain strategic relationships at the executive level
- Lead and execute strategic account growth plans
- Identify and close opportunities including new programs, solutions and services
- Serve as escalation point for internal and external client needs
- Collaborate with Client Strategy team to prepare and, when appropriate, lead business reviews
- Build client champions and convert them into HRS evangelists
- Partner cross-functionally with internal stakeholders to ensure long-term client success
Primary KPIs:
- Achievement of assigned revenue quota for Client Growth accounts (commissioned)
- Pipeline development and opportunity creation within assigned accounts (non-commissioned)
Requirements:
- Minimum 6 years of experience in account management, sales, business development, or consulting
- Proven success in building and managing executive-level relationships at health systems
- Demonstrated success in upsells and expansion revenue generation
- Strong verbal and written communication skills
- Deep interest and/or experience in healthcare technology
- Ability to understand and articulate operational and technical product capabilities
- Self-starter with strong sense of accountability
- Comfortable working cross-functionally with product, engineering, and marketing teams to drive client satisfaction and outcomes
What We Offer:
- Competitive salary commensurate with experience
- Flexible hours and fully remote work environment
- Unlimited PTO
- Comprehensive medical, dental, vision, disability, and life insurance packages
- Flexible spending accounts and commuter benefits
- 401(k) savings plan with company match
- Company-sponsored events and team-building activities
- The opportunity to work with a passionate, mission-driven team
About HRS:
For over a decade, HRS has been at the forefront of the Remote Patient Monitoring (RPM) landscape, consistently delivering proven clinical and financial outcomes that have positively impacted over a million patients. Recognized as a leader in RPM since 2020, HRS has received accolades from KLAS, Frost & Sullivan, US News, and Avia for our innovative solutions and strong partner ecosystem.
Our Mission at HRS is to put patients first because technology should empower healing, not merely enable delivery. Through patient-centric care models, connected monitoring, seamless logistics, and actionable insights we support clinicians and healthcare organizations in delivering exceptional, scalable care at home so that healing becomes living.
Our Vision is to redefine healthcare by enabling care at home for every condition and every patient, remotely delivered across the full continuum and powered by intelligent, personal technology that’s effortless to adopt. Where better clinical outcomes for patients ease financial strain for providers, unlock new pathways for growth, and simplify transitions of care to bring clarity, continuity, and dignity to every moment of the health journey.
Equal Opportunity Employer Statement:
HRS celebrates and supports diversity and is committed to creating an inclusive environment for all employees. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or other legally protected characteristics.