What are the responsibilities and job description for the Home Health Scheduler - Walnut Creek position at Health Link?
Home Health Scheduling Coordinator (Full-Time)Location: Walnut Creek, CA (On-site)Pay: $27–$32 per hour DOEExperience: 1 year Home Health experience preferredMake a Meaningful Impact Every DayHealth Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.Why Join Health Link?Forward-thinking, transparent, inclusive cultureCompetitive compensationMedical, dental, vision, life insurance, 401(k) with matchPaid Time Off (up to 10 days)Stability and growth within a well-established agencyWork alongside a collaborative team of clinicians and administrative staffKey ResponsibilitiesMaintain and coordinate schedules for home health servicesAssist with intake and process incoming referral informationEnsure cases are assigned and staffed within established timeframesCommunicate schedule updates to clinicians, patients, supervisors, and referral sourcesManage high call volumes with professionalism and a pleasant demeanorRespond to urgent or emergency scheduling needsProvide direction to field staff as needed to ensure appropriate patient coverageReport scheduling changes and client concerns to supervisorsVerify time records against schedulesFollow up on scheduling issues reported by on-call staffAttend required meetings and trainingMaintain compliance with agency policies and proceduresPerform other duties as assignedWhat Makes You SuccessfulPrevious scheduling or intake experience (home health strongly preferred)Detail oriented with excellent verbal, written, and interpersonal communication skillsFriendly, professional phone presence and comfortable handling high call volumeStrong organizational and time-management skillsAbility to prioritize and multitask in a fast-paced environmentStrong computer proficiencyKnowledge of medical terminology preferredAbility to work independently with minimal supervisionWork EnvironmentOn-site at our Walnut Creek locationFull-time positionNot remote
Salary : $27 - $32