Medical Assistant

About Health Express:

At Health Express Urgent Care Centers (HEUC), we’re redefining what urgent care means for our communities — delivering fast, compassionate, and high-quality care when it matters most. As one of Ohio’s fastest-growing urgent care providers, we offer a dynamic, supportive workplace where healthcare professionals can thrive, grow their skills, and make a real impact every day.

We believe in empowering our team members — from providers to clinical staff — to deliver exceptional patient experiences while enjoying a work-life balance and career development opportunities that match their ambition.

Why Choose Health Express?

• Competitive Compensation and Benefits
• Enjoy market-competitive pay, unmatched benefits, bonus structures, and generous CME funding to support your professional development
• Work-Life Balance You Deserve
• At Health Express, providers enjoy flexible schedules, allowing them to maintain a great work-life balance.
• A Growing Leader in Healthcare
• Join one of Ohio’s fastest-growing urgent care companies.
• Quality-Driven Care
• Our exceptional patient reviews reflect our unwavering commitment to excellence in healthcare and compassionate care for our communities.
• Career Growth Opportunities
• At HEUC, we don’t just hire the best talent—we nurture it. We provide ongoing training, encourage continuous learning, and focus on implementing best practices. You'll be part of a highly skilled team with the support you need to reach your full potential.

Position Summary:

The Medical Assistant plays a vital role in both the clinical and front office areas of the practice. This individual will support providers with patient care, assist with administrative duties as needed, and contribute to maintaining efficient clinic operations.

Key Responsibilities:

• Deliver Exceptional Service: Welcome patients warmly, providing prompt, professional, and courteous assistance throughout their visit.
• Room patients and obtain vital signs, history, and reason for visit
• Perform phlebotomy, specimen collection, and point-of-care testing (preferred)
• Assist providers with procedures and exams
• Administer injections and medications as ordered
• Accurately document in the electronic medical record (EMR- AthenaOne)
• Clean and stock exam rooms
• Support front desk operations when needed, including:
• Patient check-in/check-out
• Insurance verification and co-pay collection
• Appointment scheduling and answering phones
• Maintain a safe, organized, and clean environment in compliance with OSHA and infection control standards
• Maintain a clean, organized, and professional office environment.

Skills:

• Proven working experience as a medical assistant
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software
• Degree in medical assistance (preferred)

Preferred Traits:

• Self-motivated, with a commitment to achieving the highest standards of patient care and customer service.
• Positive and adaptable, with a collaborative approach to teamwork.

Why Join Us?

• Be part of a patient-focused team that values your contributions.
• Opportunity to grow within a supportive and professional healthcare environment.
• Work in a role where your compassion and dedication make a tangible difference every day.

If you are a friendly, motivated individual passionate about providing excellent care and support, we encourage you to apply and become an integral part of our healthcare family.

Apply Today!

Locations:

• 3762 Pearl Rd, Cleveland OH. 44109
• 34160 Center Ridge Rd, North Ridgeville, OH 44039
• 6092 Mayfield Rd, Mayfield Heights, OH 44124
• 1400 W. Pleasant Valley Rd, Parma, OH 44134
• 20300 Chargin Blvd, Shaker Heights, OH 44122
• 445 Avon Belden Rd, Avon Lake, OH 44012
• 6848 Pearl Rd, Middleburg Heights, OH 44130
• 25757 Lorain Rd, North Olmsted, OH 44070
• 864 W Maple St, Hartville, OH 44632

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Medical Specialty:

• Urgent Care

Schedule:

• 12 hour shift
• Rotating shift
• Rotating weekends

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Qualifications:

• Completion of an accredited Medical Assistant program or equivalent experience (preferred)
• Current BLS certification (or willing to obtain upon hire)
• Phlebotomy experience preferred
• Front desk or administrative experience preferred (or willing to learn)
• Strong communication, organizational, and multitasking skills
• Ability to work 12-hour shifts, every other weekend, and every other holiday (if the facility is open)
• Transportation: Reliable transportation is required.
• Language: Bilingual proficiency in Spanish is highly desirable.