What are the responsibilities and job description for the Registrar-PRN position at Health Care Administrators Association® (HCAA)?
Role Overview: The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through in-person and telephone interactions.
Key Responsibilities:
Key Responsibilities:
- Interact with patients and families to provide courteous assistance and address questions.
- Schedule procedures, pre-register patients, and obtain necessary authorizations.
- Verify insurance eligibility and capture accurate health insurance details.
- Record patient financial responsibilities and communicate operative reports.
- Maintain complete and organized medical records, including preparing charts and filing documents.
- Respond promptly to medical record requests and phone inquiries.
- Ensure compliance with policies, maintain reliable attendance, and perform additional duties as assigned.
- 0-2 years of healthcare experience in registration, scheduling, or front desk roles.
- Customer service experience and proficiency with registration and insurance tools.
- Strong interpersonal, organizational, and attention to detail skills.
- Ability to handle sensitive information confidentially and provide excellent service.