What are the responsibilities and job description for the PRN Registrar - ER position at Health Care Administrators Association® (HCAA)?
Role Summary: Responsible for patient registration, focusing on customer service, information gathering, upfront collections, and ensuring payer guideline compliance. Duties include telephone interviews, payment processing, patient discharge, and collaboration with other departments such as nursing. Handles patient inquiries and resolves issues effectively.
Qualifications & Skills: High school diploma or equivalent; experience with automated systems and public contact; knowledge of payer guidelines, medical terminology (preferred), and basic computer skills. Strong communication, independence, and adherence to compliance standards are essential.
Key Responsibilities: Register patients accurately, explain hospital documents, interpret payer rules, minimize errors, and promote excellent customer service. Attend departmental meetings, collaborate with staff, resolve concerns promptly, and maintain professionalism. Comply with HIPAA, hospital policies, and participate in training. Perform special projects as assigned.
Qualifications & Skills: High school diploma or equivalent; experience with automated systems and public contact; knowledge of payer guidelines, medical terminology (preferred), and basic computer skills. Strong communication, independence, and adherence to compliance standards are essential.
Key Responsibilities: Register patients accurately, explain hospital documents, interpret payer rules, minimize errors, and promote excellent customer service. Attend departmental meetings, collaborate with staff, resolve concerns promptly, and maintain professionalism. Comply with HIPAA, hospital policies, and participate in training. Perform special projects as assigned.