Recovery Community Center Manager

Job Summary: The Recovery Community Center (RCC) Manager is a full-time supervisory position working under the direction of the Healing House Inc. Chief Operating Officer. This role is responsible for implementing and directing recovery programs and services to support individuals with substance use disorders. The RCC Manager will oversee all aspects of the facility, ensuring the effective operation of programs and adherence to budgetary and financial requirements.

General Accountabilities:

• Oversee all aspects of the Recovery Community Center (RCC).
• Ensure the facility meets financial and budgetary requirements.
• Supervise staff and participants to ensure effective service delivery.
• Manage community outreach and partnerships to expand RCC's impact.
• Collect and report data to monitor and evaluate program performance measures and outcomes.
• Research competition and generate potential leads for program enhancement.
• Provide guidance and support to RCC staff, volunteers, and participants.
• Facilitate peer mentoring, structured group activities, self-help groups, meals, and recreational activities.
• Implement new classes and workshops tailored to the needs of participants.
• Promote collaboration and develop partnerships with other recovery community stakeholders and allied agencies.
• Foster an environment of inclusion, respect for all people, and personal accountability.
• Participate actively in the planning and execution of RCC events.
• Ensure the security, integrity, and confidentiality of data following H.I.P.A.A. guidelines.
• Coordinate with HR to maintain and implement all required policies and procedures.
• Coordinate with IT in the procurement of computer and communication equipment and systems.
• Perform other duties as assigned by Administration.

Skills/Job Qualifications

Qualifications:

• Bachelor’s degree in social work, Psychology, Business Management, Marketing or a related field.
• Minimum of five years of experience in a supervisory role within a recovery community or similar environment.
• Proven experience in managing budgets and financial planning.
• Strong knowledge of community outreach and partnership development.
• Experience with data collection, reporting, and program evaluation.
• Familiarity with H.I.P.A.A. guidelines and requirements.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills.
• Ability to multitask and manage multiple priorities effectively.
• Proficiency in Microsoft Office Suite and Google Suite/Drive.

Skills:

• Leadership Skills: Ability to inspire and manage a diverse team effectively.
• Financial Management: Proficiency in budget planning and financial oversight.
• Communication: Strong verbal and written communication skills for effective collaboration and outreach.
• Analytical Skills: Capability to collect, analyze, and interpret data to improve program outcomes.
• Organizational Skills: Excellent time management and organizational abilities to manage multiple tasks and projects.
• Interpersonal Skills: Strong ability to build and maintain relationships with staff, volunteers, participants, and community partners.
• Problem-Solving: Effective problem-solving skills to address and resolve issues that arise.
• Adaptability: Flexibility to adapt to changing needs and priorities within the RCC.
• Technical Skills: Proficiency in using computer systems and software for data management and reporting.
• Cultural Competency: Ability to foster an environment of inclusion and respect for all individuals..

Physical Demands

• Physical Stamina: The role may require prolonged periods of sitting, standing, walking, and being actively engaged with patients and employees during work and employee interactions.
• Lifting and Carrying: There may be occasional requirements to lift or carry lightweight equipment or materials, such as tools or paperwork.
• Manual Dexterity: The position may involve tasks that require the use of hands and fingers, such as typing, writing, and handling materials.
• Visual and Auditory Acuity: The may need to closely observe patients and accurately interpret verbal and non-verbal cues during calls or interviews
• Mobility: The role may involve the ability to move freely within the facility to conduct interviews, attend meetings, and other office duties.
• Sensory Abilities: This position may require the ability to perceive and respond to environmental and situational factors that are relevant to patient interactions.