Donor Engagement Coordinator

Position Summary 

The Donor Engagement Coordinator manages the journey of donors from first-time supporters to lifelong partners. This role is central to increasing donor retention, recurring giving, and overall fundraising growth. 

Our Mission 

Healing Haiti exists to lead people into a life-changing relationship with Jesus and break the cycle of poverty one family at a time through the local church, education, job creation, and medical care. 

Our Vision

We see a future Haiti transformed by the love of Jesus where families flourish. 

Our Pillars

Local Church 

Education 

Job Creation 

Medical Care 

Our Core Values 

Christ-Centered 

Humility 

Accountability 

Integrity 

Excellence 

Key Responsibilities 

• Oversee new donor onboarding and the 90-day engagement journey. 
• Ensure all donors receive timely and personalized acknowledgment and thank-you communications within 48 hours. 
• Coordinate monthly donor communications, updates, and impact stories. 
• Support fundraising campaigns with donor-focused outreach. 
• Maintain donor pipeline database, track donor interactions, giving history, and engagement metrics. 
• Collaborate with the Director of Development & Marketing and Part-Time Digital Storytelling Specialist to create content for stewardship campaigns. 
• Assist with planning and executing donor events, virtual meetings, and calls. 
• Analyze donor engagement data to suggest improvements in retention and giving. 

Qualifications 

• 1–2 years' experience in nonprofit donor relations, fundraising, and/or customer engagement. 
• Ability to work independently and proactively anticipating donor needs. 
• Excellent communication and interpersonal skills. 
• Comfort with public speaking. 
• Detail-oriented with strong organizational skills. 
• Strong Christian faith and alignment with Healing Haiti’s mission and values. 
• Passion for international mission work. 

Work Environment and Schedule 

• 40 hours per week with occasional weeknight and weekend responsibilities. 
• Remote work with occasional office and in-person meetings. 
• Some travel may be necessary for donor meetings and events. 

Impact 

This role is directly responsible for maximizing donor retention, nurturing long-term partnerships, and helping achieve the organization’s revenue growth targets. 

Job Category: Full Time 

Location: Stateside 

Reports To: CEO – Mike McCain 

Travel: As Assigned