Engagement and Groups Coordinator

KEY DUTIES AND RESPONSIBILITIES 

The Engagement and Groups Coordinator facilitates the connection process by managing engagement inquiries, follow-up, and next steps into baptism, membership, and groups. This role also oversees systems, coordinates interviews and events, and supports group alignment to ensure a smooth and effective engagement experience. The Engagement and Groups Coordinator will support the Engagement Ministry through the following initiatives: 

Engagement Path & Follow-Up

• Respond to and manage all incoming engagement inquiries (baptism, membership, Discover events, Connect Form and Gospel responses).
• In coordination with Engagement Assistant, guide individuals from first contact to next steps in baptism, membership, groups, and discipleship.
• Maintain timely, thoughtful, and personalized follow-up via phone, text and email.
• Monitor and ensure the engagement pipeline is moving effectively, addressing gaps as needed.

Systems & Workflow Management

• Maintain engagement pipeline, automations, and communications.
• Ensure consistent execution of follow-up from Grace Ministries.

Interview Coordination & Process Management

• Coordinate and schedule all baptism and membership interviews with pastoral staff.
• Communicate clearly with individuals regarding scheduling, expectations, and next steps.
• Manage all post-interview follow-up to ensure individuals continue moving forward.

Community & Small Groups Coordination

• Coordinate Community Groups, Classes, and Off-Campus Small Groups (scheduling, rooms, and data).
• Support group leaders through communication, resources, and training coordination.
• Maintain accurate group information across CCB, the website, and the app.
• Assist individuals in connecting to appropriate groups and community opportunities

Ministry Collaboration & Events

• Partner with pastoral staff, Adult Ministries, and First Impressions teams to ensure individuals are welcomed and connected.
• Collaborate with Communications to maintain clear, up-to-date digital information.
• Support Engagement events such as Discover Grace, baptisms, and leader gatherings.
• Additional duties as assigned by the supervisor.

PROFESSIONAL AND SPIRITUAL EXPECTATIONS

• 1-2 successful years of administrative experience.
• Small Group or Community Group involvement is helpful. 
• Working technical knowledge of database entry, Microsoft Excel, and Word.
• Displays an attitude of commitment to prayer and specific prayers among volunteers concerning their mission centric service.
• Exhibits a meaningful and growing personal relationship with Jesus Christ as Lord and Savior as evidenced by the manifestation of the fruit of the Holy Spirit.
• Has a commitment to personal and active participation in the fulfillment of the Great Commission (Matthew 28: 18-20).
• Exhibits a lifestyle appropriate to a person in public Christian ministry by conducting life with the utmost integrity in all situations.
• Consistent attendance and participation in Grace Church and involvement in the life of the church.
• Ability to relate to and effectively communicate with Grace staff, volunteers, and church attenders.

Salary : $21 - $23