Lead Veterinary Receptionist

Healing Arts Veterinary Center is seeking an experienced and compassionate Lead Client Service Representative (CSR) to join our exceptional team. As the first point of contact for our clients, CSRs play a critical role in creating a welcoming, supportive environment and building lasting trust in our veterinary care.

In this role, you’ll not only provide outstanding customer service—scheduling appointments, managing client communications, processing payments, and offering guidance on our services—but also join our leadership team to assist with front desk operations. You’ll oversee daily workflows, support and train fellow CSRs, and ensure that every client interaction reflects our commitment to kindness, clarity, and professionalism.

If you're a natural leader who thrives in a fast-paced, team-oriented setting and is passionate about helping people and pets, we’d love to hear from you.

This is a flexible, full-time position, with 5/8 or 4/10 scheduling options, and availability needed Monday–Friday with every other Saturday.

Full-time benefits and compensation**:

• Compensation: $22-24 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum Qualifications & Skill Set:

• Minimum of 2 years of client service experience in veterinary medicine
• Friendly, professional demeanor with a genuine love for animals
• Strong multitasking abilities with excellent attention to detail
• Team-oriented mindset with a positive, can-do attitude
• Experience with Cornerstone is a plus!

Join a compassionate, high-performing team at Healing Arts Veterinary Center in beautiful West Palm Beach, Florida! We’re a fast-paced, team-oriented hospital dedicated to providing exceptional, individualized care using advanced technology—including Digital X-Ray, Ultrasound, Laser Therapy, mobile CT access, and an underwater treadmill.

We’re seeking a motivated team player who thrives in a collaborative environment and values both professional growth and compassionate care.

If you’re ready to grow your skills in a modern, supportive veterinary practice while enjoying the vibrant lifestyle of West Palm Beach, we’d love to hear from you

#SPO

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.