Front Office Coordinator

Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Coordinator. As a coordinator, you will play a crucial role in ensuring the smooth operation of the patient experience. This is a full-time position with competitive pay and benefits.

Duties:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, follow up on patient inquiries
- Maintain accurate patient records using electronic medical record systems
- Coordinate with medical staff to ensure efficient patient flow
- Present patient treatment plans and coordinate scheduling
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Communicate, to manager, any patient concerns or complaints in a timely and professional manner

Skills:
- Previous experience as a medical receptionist or dental receptionist is preferred
- Strong knowledge of front desk systems and procedures
- Excellent customer service skills with the ability to handle difficult situations with empathy and professionalism
- Exceptional organizational skills with the ability to multitask and prioritize tasks effectively
- Knowledge of medical scheduling practices and appointment calendars
- Familiarity with medical records and documentation requirements
- Strong attention to detail and accuracy in data entry

-Spanish speaking a plus

We offer a competitive benefit package to our full-time team members, which includes:

Dental benefits

Paid time off for vacation, sick, and company-recognized holidays

Robust commuter or parking benefits

Staff uniforms

Regular team-building events/outings

Birthday/work anniversary celebrations

Continuing education reimbursement

Note: All positions must be paid, including internship positions.

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $26 - $28