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Direct Care - Lowell Shelter

Heading Home, Inc.
Lowell, MA Full Time
POSTED ON 10/27/2025 CLOSED ON 12/24/2025

What are the responsibilities and job description for the Direct Care - Lowell Shelter position at Heading Home, Inc.?

Job Title: Direct Care - Lowell Shelter
Reports To: Program Manager
Job Location: Lowell, MA
Position Type: Full-Time; Hourly Non-Exempt
Shift: Monday - Friday - 3:00 PM to 11:00 PM & 11:00 PM to 7:00 AM
Salary Range: $20.60/ hr.

Overview

The Full-Time Direct Care runs the Shelter program under the supervision of the Program Manager. Direct Care staff are responsible for ensuring that the house runs smoothly according to the program guidelines and structure. They are available to the residents for support, and are responsible for enforcing all of the rules and policies of the house.


Essential Job Functions

  • Manages the operations of the program during the day.
  • Responsible for admitting residents as they enter shelter with Heading Home, and ensuring the appropriateness of each resident for placement at the Shelter
  • Responsible for making supplies available, including food for the resident’s snacks and lunches
  • Reads and updates staff logs with any and all-important information that occurs during their shift
  • Maintains appropriate logs of evening and weekend activities
  • Attends scheduled staff meetings
  • Adheres to all agency and program policies, procedures and rules
  • Performs other tasks as assigned by Program Manager

EEO STATEMENT

Heading Home, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Requirements: (education, years of experience, knowledge base, skills)

  • High School Diploma or equivalent
  • Strong communication skills
  • Bi-lingual
  • Work independently or with team

Salary : $21

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