Product Manager (Workforce Management)

HCLTech is looking for a highly talented and self- motivated Product Manager (Workforce Management) to join in advancing the technological world through innovation and creativity.

Job Title: Product Manager – Workforce Management Systems

Job ID: 20026

Position Type: Full Time

Location: Coppell, TX (Hybrid- 4 days onsite)

Job Summary:

We are seeking a Product Manager specializing in workforce Management to lead the delivery of Workforce Management initiatives and enhancements within the UKG Pro WFM platform. As a team, this role partners with client HR, payroll, operations and IT to drive accuracy, compliance and efficiency across the Hire-to-Rehire lifecycle while supporting digital HR transformation initiatives.

• Lead delivery of Workforce Management initiatives and enhancements within UKG Pro WFM platform.
• Collaborate with Store Operations, HR, Legal, Vendors and Technology partners to understand business needs and translate them into scalable product solutions.
• Ensure workforce management solutions align with labor regulations, compliance policies, and enterprise governance standards.
• Break down operational challenges into clear requirements, delivery plans, and system capabilities.
• Drive cross-functional alignment and execution through strong stakeholder engagement and indirect leadership.
• Identify improvements in labor forecasting, scheduling, workforce planning, time keeping and compliance capabilities.
• Partner with vendors and platform teams to prioritize and enable product backlog and feature delivery.
• Facilitate requirement sessions, workshops, and solution design discussions with business partners.
• Communicate effectively with leadership and stakeholders on delivery progress, risks, and outcomes.
• Leverage data and operational insights to recommend process improvements and system optimizations.
• Ensure workforce management solutions align with labor regulations, compliance policies, and enterprise governance standards.

Qualifications:

• 12 years in Workforce Management, HCM, or Payroll, with strong UKG Pro expertise.
• Hands-on experience with Time & Attendance, Payroll integration and Workforce Analytics.
• Strong understanding of Hire‑to‑Retire processes and labor compliance.
• Experience working with global stakeholders and vendors in large, complex environments.
• Experience supporting retail workforce management environments
• Knowledge of timekeeping, labor optimization, workforce planning, scheduling and compliance systems.
• Experience supporting workforce technology platforms.

Preferred Skills & Certifications:

• Background in Industrial Engineering, Operations Research, or related analytical field
• Experience supporting retail workforce management environments
• Knowledge of timekeeping, labor optimization, workforce planning, scheduling, and compliance systems
• Experience supporting workforce technology platforms
• Experience with PeopleSoft, SAP HCM, or SAP SuccessFactors in UKG-integrated environments.
• PMP®, Agile/Scrum, or ITIL® certifications preferred.
• Strong analytical, communication and stakeholder management skills.

Pay and Benefits

• Pay Range Minimum: $104,000 per year
• Pay Range Maximum: $246,000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigations.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.