What are the responsibilities and job description for the Organizational Change Management Leader position at HCLTech?
HCLTech is looking for a highly talented and self- motivated Organizational Change Management Leader to join it in advancing the technological world through innovation and creativity.
Job Title: Organizational Change Management Leader
Job ID: 93734
Position Type: Full-time
Location: Holmdel/Princeton, NJ and New York, NY (hybrid – 3 days in either or both offices)
As an OCM Leader, you play a key role in driving change adoption in business transformation initiatives. Within a project setting, you may work closely with experienced change practitioners and management consultants and play a quality assurance role by reviewing teamwork products to ensure that they are accurate, consistent, and meet client requirements. You may lead work groups, work sessions, and interviews with business and technical representatives. You will implement HCLTech Enterprise Change Advisory (ETA) practices and techniques specific to organizational change management, business transformation, and organizational design.
Formal certification is strongly preferred but not required for this role, e.g.: Prosci Change Practitioner, Kotter Certified Change Specialist, or ACMP’s Certified Change Management Professional® (CCMP®)
Role/Responsibilities
- Serve as the single point of accountability for Communications, Change Management, and Training within the E2E Planning & Expense Management Operational Readiness workstream.
- Define and own the Operational Readiness strategy.
- Establish readiness governance, milestones, and success criteria aligned to program delivery timelines and business outcomes.
- Drive alignment across Finance, Technology, Risk, and Transformation teams to ensure consistent messaging, change reinforcement, and user enablement.
- Provide clear, concise readiness updates to Finance & Risk leadership, highlighting adoption risks, dependencies, and required decisions.
- Partner with program leadership to inform go live readiness decisions from a people readiness perspective.
- Drive the Finance & Risk Operational Readiness communications strategy for Oracle Planning, ensuring consistent, timely, and targeted messaging across all impacted Finance stakeholders.
- Identify stakeholder groups (FP&A, Business Finance, Controllership, leaders) and tailor communication approaches based on level of impact and readiness.
- Develop and govern Finance & Risk communications artifacts, including key messages, FAQs, leader talking points, walkthrough decks, and milestone updates.
- Coordinate phased communications (leadership, managers, end users) to support awareness, engagement, and readiness ahead of key milestones and go live.
- Gather feedback on communication effectiveness and continuously refine messaging based on adoption signals and readiness insights.
- Lead the change management approach for Oracle Planning, aligned to enterprise change standards and the Finance & Risk transformation objectives.
- Conduct change impact assessments in partnership with our implementation partner to understand how Oracle Planning affects roles, processes, decision making, and performance expectations.
- Partner with FP&A leaders to prepare them to lead their teams through change, reinforcing new planning behaviors and retiring legacy tools and shadow processes.
- Establish change checkpoints and readiness pulse checks to assess adoption risks and drive mitigation actions.
- Ensure change activities are tightly integrated with program milestones, communications, and training delivery.
- Define and track readiness and adoption metrics, including operational performance indicators, user readiness, and stabilization outcomes.
- Own the training and enablement strategy for Oracle Planning, ensuring users are prepared to execute their roles effectively at go live.
- Partner with FP&A, Technology, and SMEs to define role-based training curricula aligned to Oracle Planning workflows and Finance processes.
- Oversee development of Finance job aids, process guides, simulations, and on demand learning assets.
- Ensure training delivery is sequenced appropriately (pre go live, go live, post go live reinforcement) to support sustained adoption.
- Track training completion, proficiency, and readiness metrics and escalate risks where gaps remain.
Mandatory Skills:
- 12 yrs hands-on Organizational Change Management experience – well-rounded OCM includes: change management; assessments (stakeholder, impact, readiness, etc.); change, comms, & training approach and planning.
- Oracle implementation experience required
- Finance and Insurance industry experience strongly preferred
- Project management experience strongly preferred
- Strong communication, writing, presentation skills
- Team leadership
- Works well in matrixed organization as well as with global team members.
- This role will be guiding and leading client & vendor partners in Change, Comms, and Training
Pay and Benefits
Pay Range Minimum: $128,000 per year
Pay Range Maximum: $282,000per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
Compensation and Benefits
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
How You’ll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Salary : $128,000 - $282,000