Client Partner - Auto

Job Description – Client Partner (Automotive Industry)

Role Type: Full‑time

Overview

The Client Partner will own and grow the strategic relationship with a marquee Automotive client. This role combines P&L ownership, consultative account management, executive stakeholder engagement, and digital transformation leadership. You will be responsible for driving revenue growth, expanding service lines, and positioning the firm as a trusted long‑term partner across IT, engineering, and business transformation initiatives.

Key Responsibilities

1. Account Ownership & Strategy

• Serve as the strategic business leader for the Automotive account, owning the overall relationship and account vision.
• Develop and execute a multi‑year account growth strategy across digital engineering, cloud, data/AI, applications, infrastructure, and industry solutions.
• Lead account planning, quarterly business reviews (QBRs), and executive alignment.

2. Revenue, Growth & P&L Management

• Own the P&L, revenue, margins, and growth targets for the account.
• Drive new business opportunities through proactive solutioning, pursuit leadership, and cross‑selling service lines.
• Ensure financial health through disciplined forecasting, pipeline management, and delivery governance.

3. Client Relationship Management

• Build and maintain key relationships across IT, engineering, supply chain, connected vehicles, manufacturing, and digital domains.
• Act as the primary escalation point and champion the client’s goals internally.
• Strengthen customer satisfaction and long‑term engagement through value delivery.

4. Delivery Oversight & Quality Assurance

• Partner with delivery leaders to ensure flawless execution, on‑time delivery, and measurable business outcomes.
• Ensure programs meet compliance, quality, KPIs, and transformation goals.
• Govern large programs across application modernization, cloud, data/analytics, and engineering services.

5. Domain & Industry Expertise

• Bring strong knowledge of the Automotive industry, including connected vehicles, manufacturing modernization, supply chain, and digital retail.
• Advise clients on emerging trends, competitive landscapes, and opportunities for innovation.

6. Internal Leadership

• Lead large cross-functional teams across consulting, delivery, sales, and solutions.
• Mentor account teams and partner with global capability units to bring best-in-class solutions.
• Drive compliance, risk management, contract adherence, and governance frameworks.

Required Skills & Experience

• 18–20 years of experience in IT consulting or technology services.
• Proven success as a Client Partner / Account Director / Engagement Leader managing large accounts.
• Strong Automotive client experience — OEM, Tier‑1, or mobility ecosystem.
• Demonstrated capability in P&L management, account expansion, and large deal shaping.
• Ability to engage confidently with C-suite leaders and influence decision-making.
• Strong understanding of digital transformation, cloud, data/AI, modernization, engineering services, and managed services models.
• Excellent communication, negotiation, storytelling, and leadership skills.

Preferred Qualifications

• MBA or equivalent business/technology degree.
• Experience scaling accounts in large global IT firms
• Background in Automotive domain transformation programs.

We are HCLTech, one of the fastest-growing large tech companies in the world and home to more than 223,000 people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering, Cloud and AI.

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.