Business Systems Analyst- CLM Configuration

Job Title

Senior Functional / Business Systems Analyst – Enterprise CLM Platforms

Job Summary

We are seeking an experienced Functional / Business Systems Analyst with deep expertise in enterprise Contract Lifecycle Management (CLM) platforms, including Icertis, Ironclad, Agiloft, DocuSign CLM, LinkSquares, Sirion, and Conga.

This role will play a critical part in the configuration, installation, and enterprise rollout of CLM solutions, partnering closely with Legal, Procurement, Sales, Compliance, and IT teams to deliver scalable, compliant, and integrated contract management systems across the organization.

The ideal candidate brings strong hands-on CLM implementation experience, excellent functional analysis skills, and the ability to translate complex contract processes into well-designed system configurations.

Key Responsibilities

Enterprise CLM Configuration & Implementation

• Lead end-to-end functional implementation of enterprise CLM platforms such as Icertis, Ironclad, Agiloft, DocuSign CLM, LinkSquares, Sirion, and Conga
• Support installation, configuration, and customization of CLM solutions, including:
• Contract authoring workflows
• Clause libraries and templates
• Approval and obligation management
• Metadata models and reporting
• Partner with technical teams on CLM integrations with ERP and CRM platforms (e.g., SAP, Salesforce, downstream enterprise systems)
• Support data migration, contract onboarding, and system validation during CLM deployments

Functional Analysis & Design

• Conduct requirements gathering sessions and Fit–Gap workshops with Legal, Procurement, Sales, and business stakeholders
• Document process flows, use cases, functional specifications, and CLM solution designs
• Create and maintain configuration workbooks, functional design documents, and implementation artifacts
• Develop wireframes, prototypes, and user journey flows for CLM user experiences

Collaboration & Delivery

• Act as the primary liaison between business users, legal SMEs, product owners, and development teams
• Validate architecture, data models, and integration designs for clarity, scalability, security, and performance
• Support UAT execution, defect triage, and post-go-live stabilization for CLM solutions
• Maintain knowledge repositories, system documentation, and support materials to ensure ongoing compliance and operational readiness

Required Qualifications

• 7 years of experience as a Functional Analyst / Business Systems Analyst
• Hands-on experience implementing enterprise CLM platforms, such as:
• Icertis
• Ironclad
• Agiloft
• DocuSign CLM
• LinkSquares
• Sirion
• Conga CLM
• Strong experience with requirements gathering, Fit–Gap analysis, and functional documentation
• Solid understanding of system architecture, data modeling, and enterprise integrations
• Excellent communication skills with the ability to engage Legal, Procurement, Sales, and IT stakeholders

Preferred Qualifications

• Experience delivering multiple enterprise CLM implementations or rollouts
• Familiarity with contract authoring, clause management, obligation tracking, compliance, and reporting
• Experience integrating CLM platforms with SAP, Salesforce, or other CRM/ERP systems
• Background working in large, regulated, or global enterprise environments

Citizenship Requirement: U.S. Citizens or Green Card Holders only

This role supports ITAR‑regulated programs. Candidates must be eligible to work on ITAR projects.

Pay and Benefits

Pay Range Minimum: $ 83,000 per year

Pay Range Maximum: $ 128,000 perYear

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best