Business Analyst / Product Owner

HCLTech is looking for a highly talented and self- motivated Business Analyst to join us in advancing the technological world through innovation and creativity.

Job Title: Business Analyst

Job ID: 2790194

Position Type: Full-time

Location: Onsite- Coppell, TX

Role/Responsibilities

Business Analyst/ PO with a solid background in retail store operations and business process expertise.

Key Skillset:

• 5 years working with retail clients as a BA and or Product Owner.
• Solid understanding of retail store operations: customer service, inventory management, omnichannel operations, merchandising.
• Familiarity with key in-store systems and tools such as POS, Mobile Devices, Labor Management, Label/Ticket Printing, Planograms.
• Office applications for example Excel, SQL, BI Toolset.
• Familiarity with agile methodologies and tools (JIRA, Confluence).

Key Responsibilities:

• Requirements Gathering: Translate business needs into actionable User Requirement Specifications (BRDs, FRDs, user stories). Facilitate workshops, interviews and surveys.
• Data Analysis: Identify trends, patterns and insights. Support decision-making with data-driven recommendations.
• Process Improvement: Evaluate existing business processes and identify inefficiencies. Recommend implementation improvements and defining future state.
• Stakeholder Communication and Collaboration: Act as a liaison between business units and technical teams. Ensure alignment on project goals, timelines, and deliverables. Communicate findings and updates clearly to all levels of the organization.
• Solution Evaluation and Implementation Support: Assist in evaluating potential solutions (software, process changes, etc.). Support testing, training, and change management.

Qualifications & Experience

• Familiarity with key in-store systems and tools such as POS, Mobile Devices, Labor Management, Label/Ticket Printing, Planograms.
• Office applications for example Excel, SQL, BI Toolset.
• Familiarity with agile methodologies and tools (JIRA, Confluence).

Academic qualifications/Level of Education

Bachelor’s or Master’s degree in Information Technology or related field.

Pay and Benefits

Pay Range Minimum: $79,000 per year

Pay Range Maximum: $161,700 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.