What are the responsibilities and job description for the Managed Care Specialist position at HCL Global Systems Inc?
Position Overview :
Our client is seeking a Managed Care Specialist for a hybrid role based in downtown Nashville, TN. This position supports legal and managed care operations by determining program eligibility, managing case documentation, and assisting attorneys through research and case preparation.
Candidates must be local to Middle Tennessee and able to commute to the Nashville office as required. No duplicate submissions will be accepted.
Training Information :
Extensive training provided (up to 6 weeks)
Training includes virtual and in-office sessions (as requested by supervisor)
Attendance is mandatory every training day
No preplanned PTO will be approved during training weeks
Key Responsibilities :
Determine individual and family eligibility for managed care programs
Coordinate and communicate schedules with internal and external clients
Conduct client interviews, collect facts, and compile case data
Prepare case recommendations for attorneys
Manage casework in a timely manner, ensuring accurate documentation and resolution
Perform legal research and analysis of legal documents
Draft and document legal findings accurately
Work efficiently across **multiple databases** to extract and manage information
Attend workgroup meetings and actively participate in discussions
Support leadership team as needed
Required Qualifications :
Bachelor’s or Associate Degree (required)
Strong critical thinking and problem-solving skills
Excellent verbal and written communication skills
Proven proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint)
Strong organizational, time management, and prioritization skills
High attention to detail with the ability to meet deadlines independently
Preferred Qualifications :
Background in Paralegal Studies (preferred)
Previous experience in a legal environment
Customer service or call center experience
Additional Information :
Hybrid position in downtown Nashville, TN
Contractor will work onsite and remotely based on team needs
Contract duration : 12 months, with potential extension