What are the responsibilities and job description for the Help Desk Analyst - GA ONSITE & IN-PERSON INTERVIEW position at HCL Global Systems?
Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
escalate tickets outside of SLA s until resolved
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
Bilingual - Spanish
Call Center exp