What are the responsibilities and job description for the In Person Interview For Desk side technician in Atlanta GA position at Ask IT consulting?
Company Description
This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Complete Job description:
Position: Field Tech (Desk side) Support Analyst
Location: Atlanta, GA 30303
Duration: 10 Months
Qualifications
Skills and Qualifications:
5 years' work experience (minimum)
A Certification
Strong customer service skills
Proficient in understanding of network, wireless support (from end-user point of view)
Knowledge of best practice security standards and techniques
Prior experience with desk side support is a MUST.
Microsoft Windows certification is a plus
ITIL experience/certification is a plus
Must have clean criminal record with the ability to pass finger-print background check
Must be authorized to work in the Unites States.
Must hold a valid drivers license.
Education/Training:
Minimum of Associate degree (preferred)
5 years’ experience in field tech. support. Equivalent combination of education and experience will be considered.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Amrita Sharma
Desk Phone: 1 631-649-1313 Ext- 735
amrita@)askitc.com