What are the responsibilities and job description for the Server Ops Engineer - Local to Richardson, TX Only position at HCL Global Systems Inc?
Server Patch and Configuration Principal Engineer
Key Responsibilities:
- Implement, manage, and monitor patch management policies and procedures to ensure effective protection from vulnerabilities.
- Oversee the configuration management of Windows Servers (2016-2022) and Windows Enterprise (10, 11), ensuring optimal performance and compliance with standards.
- Develop scripts and automation tools using PowerShell and/or Python to streamline system management processes.
- Maintain and administer Active Directory, Advanced Group Policy Management, DNS, DHCP, and related network services.
- Manage TLS certificates and ensure secure system communications.
- Troubleshoot complex system issues across Windows and RHEL platforms, leveraging advanced understanding of system logs and diagnostic techniques.
- Work with development teams to manage code versions and maintain repositories effectively using Git, GitHub, and Azure DevOps (AzDo) pipelines.
- Configure and maintain system management tools such as SCCM, Intune, Auto Patch, and Ansible for automated system updates and configurations.
- Collaborate with teams across the organization to share knowledge and assist in training efforts to ensure best practices in IT management.
Qualifications:
- Minimum 12 years relevant experience in appropriate technology domain
- Experience in maintaining multiple platforms
- Experience in platform performance tuning and optimization to ensure optimal resource utilization and maximum efficiency
- Subject Matter Expertise on three (3) or more platforms in appropriate technology domain
- Mastery in organization and time management skills with proven track record of meeting various deadlines
- Mastery in written and verbal presentation skills alongside strong data interpretation and visualization skills
- Exceptional analytical and problem-solving abilities to address intricate platform-related challenges and implement effective solutions
- Ability to plan, design, implement, and maintain systems across multiple platforms
- Advanced skills troubleshooting issues across multiple platforms
- Ability to obtain, analyze and synthesize information from multiple sources
- Ability to utilize industry standard project management, work management, and reporting software
- Analytical mindset, focused on results with critical thinking, research and problem-solving, and decision-making skills
- Proficiency in organization and time management skills with proven track record of meeting various deadlines
- Proficiency in ITIL tools, such as ServiceNOW
- Proficiency in managing and configuring Windows Server 2016-2022 and Windows 10, 11 environments.
- Expertise in scripting with PowerShell and/or Python.
- Strong understanding of Active Directory, Group Policy, DNS, DHCP, and network services management.
- Proficient in Red Hat Enterprise Linux (RHEL) administration.
- Experience with Git, GitHub, and Azure DevOps pipelines.
- Knowledge of Microsoft SCCM, Azure Entra AD, Intune, and Auto Patch.
- Familiarity with Ansible for configuration management.
- Understanding of TLS certificates and secure communication protocols.
- Excellent written and verbal communication skills, with a collaborative spirit and a focus on knowledge sharing.
- Familiarity with monitoring tools like Datadog.
- Experience using REST APIs for automation.