What are the responsibilities and job description for the Senior Network Engineer - Local to Richardson, TX Only position at HCL Global Systems Inc?
We are seeking a highly motivated, experienced, and professional engineer who will be responsible for the day-to-day operational support of our corporate network. The successful candidate will possess prior experience in various systems and networking fields. They must be open and willing to take on various tasks and requests and manage them until completion. Additionally, the individual will need to be open to learn and embrace new technologies with the goal of becoming a Subject Matter Expert in multiple areas. This position participates in the 24/7/365 on-call rotation and the individual understands the rigors and challenges of working in an Enterprise IT department. We offer a hybrid work environment with an on-prem / remote work schedule.
This position requires a strong understanding of network technologies. Analysts will be called upon to support and troubleshooting complex incidents and outages.
Position Responsibilities
- Provide support to various networking products and technologies such as routing, switching, firewall management, load balancing, WAN optimization and security
- Provide firewall configuration, management, validation and support
- Primary responsibilities will be addressing vulnerabilities with code updates or configuration changes as needed to maintain operational health.
- Identify single points of failure/risks to the business and provide a reasonable solution to remediate the risk
- Monitor and analyze network and related system performance and provide reports on a regular basis, identify hot spots
- Actively monitor and react to real-time network conditions to quickly identify and react to issues and outages
- Maintains and updates network infrastructure including but not limited to load balancers, WAN Optimization, Wireless Controllers and Access Points, and Solarwinds.
- Prepares and follows detailed documentation, standards and guidelines, for data and telephony environments
- Takes corrective action to improve system performance; travels to off-site locations to perform related work, if required
- Provide assistance and knowledge transfer to various IT departments on data, network, and voice related functions
Qualifications:
- Associate’s or Bachelor’s Degree preferred
- CCNP certification preferred but not required
- 5 years’ experience working knowledge of Network Technologies
- Experience in multi-datacenter, multi-site network topologies utilizing SDWAN and point-to-point WAN technologies
- Proficient with networking technologies such as GLBP, HSRP, QoS, OSPF, and BGP
- Ability to manage polices, object groups, VPN configurations and end user support
- Must have strong knowledge of multi context firewall environments
- Must have strong knowledge of common Cisco command line interface
- Ability to make good judgments, decisions, negotiate and problem solve
- Ability to understand and clearly communicate technical information to non-IT personnel
- Maintain a high level of knowledge regarding the clients computing environment
- Must demonstrate strong sense of urgency regarding solving end-user issues
- Efficiently and effectively solve problems regarding system errors or usage issues
- Must be able to minimize downtime by rapidly diagnosing and resolving problems
- Be able to track and document information regarding troubleshooting techniques
- Maintain a high level of teamwork and communication
- Ability to perform after-hours work for scheduled maintenance and unscheduled issue resolution