What are the responsibilities and job description for the Administrative Support position at HCJ CPAS & ADVISORS PLLC?
This position provides support to the office and employees through clerical tasks, errands, and client services.
Administrative Assistant, Front Desk Administrator, Receptionist
Serves as receptionist by answering calls and greeting clients.
Manages conference room schedules.
Sorts and distributes incoming mail; prepares and records outgoing mail.
Maintains appearance of common areas and cleanliness of breakroom/kitchen daily.
Runs daily errands.
Maintains inventory and organization of office supply closet and maintenance closet.
Accepts client documents and payments.
Posts client payments.
Preps returns for obtaining client signatures.
Sets up and maintains client data/profiles in software.
Maintains appearance of common areas and cleanliness of breakroom/kitchen daily.
Additional duties an Administrative Assistant may perform:
Cross trains with other administrative roles to maintain office efficiency.
Stocks workstations with paper and toner
Other duties as assigned
Qualifications:
Innovation
Anticipate and solve problems with original and tailored solutions
Forward-thinking and big picture focused
Teamwork
Think of others, humble, loyal and puts the firm first
Collaborate within teams
Develop relationships with peers and attend firm events
Ownership
Self-driven and strives to get the job done in a timely manner without passing the buck
Total responsibility of knowledge on assigned tasks and technical matters
Provide quality work
Communication
Effectively exchange meaningful information and ideas on a timely basis with tact and open minds by listening first and asking questions second
Communicate effectively and professionally
Keep immediate supervisor informed
Other knowledge, skills, and abilities
Maintains a high degree of professionalism and integrity
Understands and maintains the confidentiality of all information
Professional communication skills (written and verbally) including advanced knowledge of current grammar and punctuation standards
Capable of working and communicating positively and effectively with professionals at all levels
Superior customer service skills
Strong organizational and time management skills
Ability to work in a deadline-driven environment and handle multiple projects / tasks with an attention to detail
Ability to work independently or in coordination with other administrative or management professionals
Ability to effectively utilize multi-line telephone system
Ability to work weekends as needed to meet deadlines
Lifting up to 20lbs.
Frequent sitting, standing, bending, and walking.
Experience, Education and licenses:
Two years of customer service in a professional office
High School Diploma, GED or equivalent require
Must have a driver’s license and a clean driving history
Software:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Salary.com Estimation for Administrative Support in Little Rock, AR
$36,583 to $45,069
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