Infusion Front Office Specialist

Do you have the career opportunities as an Office Specialist you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare Trident Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

The primary responsibilities of this position will be to perform patient registration procedures, pre-authorizations for treatment and patient scheduling for Infusion . Interviews patients for all pertinent account information. Verifies insurance coverage by phone and obtain pre-certification/authorization. Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule. Pre-certifies patients . Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO. Coordinates patient information with physician offices and ancillary departments. Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests. Activates all pre-registered patients that have reported for services. Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Explain policies regarding services, charges, insurance billing, and payment of account. Scheduling patient visits for OP infusion and Radiation Therapy and transitioning between scheduling and registration according to volume and needs of the department. Schedules patient/physician consults and daily treatment visits using department EMR, Meditec EMR and/or paper schedule. Obtains all required patient information and medical history data prior to appointment. Conducts department phone communication. Files patient records in appropriate locations. Assist in other areas of the cancer center as needed. . Job may include direct supervision of students at the discretion of the area supervisor

What qualifications you will need:

• Associate or Bachelor's in Business, Computer, or Clinical related science is preferred.
• Communication - communicates clearly and concisely, verbally and in writing
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Interpersonal skills - able to work effectively with other employees, patients and external parties
• PC skills – must have an understanding of MS word applications and demonstrates proficiency in PC applications as required for the position.
• Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
• Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

Ability to multi-task and excellent time management skills

Benefits

HCA Healthcare Trident Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
  
  

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Trident Medical Center – Facility Overview

Founded in 1975, Trident Medical Center has been serving patients and families throughout Berkeley, Charleston, and Dorchester Counties for 50 years. As a 320 bed Level II Trauma Center, Trident provides comprehensive healthcare services, advanced specialty care, and 24/7 emergency treatment, earning recognition as the #1 Trauma Center in the Lowcountry.

Key Highlights

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• Award-winning Heart Center
• Home to the South Carolina Institute for Robotic Surgery
• Comprehensive breast health services through the Trident Breast Care Center
• Features the Joseph M. Still Burn Clinic, the region’s only outpatient burn clinic for patients of all ages
• Provides 24/7 Hospitalist and Intensivist coverage
• Healthgrades Five-Star recipient for cardiovascular care, neurosciences, critical care, and patient safety outcomes
  
  

Expanded Emergency Access

In addition to emergency departments at Trident Medical Center and Summerville Medical Center, the health system operates four freestanding emergency rooms (FSERs) offering 24/7 emergency care:

• Brighton Park Emergency (Summerville)
• Centre Pointe Emergency (North Charleston)
• James Island Emergency (Charleston)
• Moncks Corner Medical Center (Berkeley County)
• Long Point Free Standing ED coming soon!
  
  

Together, these facilities provide convenient, around-the-clock access to emergency services across the greater Charleston region.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Infusion Office Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.