Purpose

The Project Manager II independently and decisively leads complex client solutions and internal initiatives, ensuring rapid yet meticulous project completion, high-quality deliverables, and client satisfaction. This results-oriented role demands proactive problem-solving and firm control throughout the project lifecycle.

Responsibilities

The responsibilities for this position include the following:

• Independently lead and control internal/external teams for swift, precise delivery of complex projects.
• Proactively develop and manage project plans with a singular focus on outcomes and technical feasibility.
• Drive project execution with strong technical analysis, ensuring high-quality, conceptually sound deliverables.
• Swiftly make calculated decisions and implement solutions, maintaining firm control and demanding high-quality work.
• Provide clear, direct, and concise communication to all stakeholders, efficiently addressing issues.
• Manage the relationship with the client and all stakeholders throughout the implementation and onboarding phase.
• Ensure rigorous follow-through for accurate and prompt task completion, delivering exceptional results and seamless transitions.

Competencies and Qualities

Qualified candidates must have the following competencies and qualities:

• Excellent client-facing and internal communication skills, both verbal and written
• Resourceful and creative problem solver
• Able to adapt and learn quickly when technology or processes change
• Excellent follow-up skills and initiative to ensure work is completed on time
• Attentive to details
• Highly organized and able to manage multiple projects, tasks, and deadlines

Education, Experience, and Certifications

Required

• Experience managing cross-functional teams and developers on projects in a fast-paced environment with firm deadlines
• Strong educational background
• Proven experience as a project manager in the information technology sector, banking, and/or healthcare verticals
• Strong scheduling, issue, and risk management background
• Experience with technology projects and project management methodologies including creating schedules and roadmaps
• Experience gathering requirements and interpreting and prioritizing client needs
• Experience creating status reports and communicating status to stakeholders at all organizational levels

Preferred

• Experience with JIRA is a plus
• PMP / PRINCE II certification is a plus

Supervisory Responsibility

While this position has no direct supervisory responsibilities, they will provide leadership and oversight for their assigned projects and other Project Managers who may be supporting complex client implementations.

Work Environment

In most cases, work will be performed in a climate-controlled office space. If approved for remote work, employees may work from a home office that is appropriate for focused work without distractions; all remote work must comply with the Remote and Telework Policy.

Travel

This role requires little to no travel, up to 10%.

Physical Demand

This role will require using a computer for long periods of time while either sitting or standing.  

Position Type and Expected Hours

This is a full-time position for five, eight-hour days (at least 40 hours) per week. Hours may vary to ensure availability for meetings with clients and prospective clients.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Activities, duties, and responsibilities may change at any time with or without notice.