What are the responsibilities and job description for the Assistant General Manager position at HC-Resource?
HC-Resource is seeking an Assistant General Manager to join a high-volume, full-service restaurant and entertainment venue in Washington, DC.
About the Client: Our client is a well-known event venue dedicated to delivering exceptional experiences. Known for their unique blend of great food, drinks, and diverse events, they create a welcoming environment for all guests. They prioritize quality, community, and innovation, ensuring every visit is memorable and exciting.
JOB RESPONSIBILITIES / DUTIES:
- Manages entire operations of the venue, which includes daily decision-making, staff support, guest interaction, scheduling, kitchen operations, P&L, cost controls, inventory regulation, building sales, community involvement
- All safety standards including food handling requirements, profitability expectations, and effective planning while upholding standards, product quality, and cleanliness
- Maintains ability to multi-task and adapt to changing priorities
- Exercises good judgment and effective decision-making
- Provides effective coaching and delegation to the management team with timely follow-up
- Maintains staffing at standard labor ratios and ensures the venue is properly staffed to par, at all times
- Plans accordingly and proactively hires for seasonal pars
- Coaches staff and managers according to operational and procedural needs, maintaining high standards and following up on specific directions provided
- High School Diploma/GED or equivalent combination of education and experience
- Two (2) years minimum Management experience and knowledge of total operations
- ServSafe Certification, and all local/state required certifications. (can be provided in training)
- Proven leadership and motivational skills
- Displays a professional appearance and is a positive role model within the restaurant and corporate office
- Strong verbal and written communication skills
- Strong ability to multi-task projects simultaneously
- Holds self and others accountable to consistently maintain high-performance standards
- Expected work week of 50 hours minimum; higher volume seasons and heavier work weekends are expected
- Basic computer knowledge (Microsoft Office) and office skills required