Administrative & Service Coordinator

Job Title: Administrative & Service Coordinator

Department: New Jersey Branch

Reports To: Branch Manager

Job Type: Part Time On-Site, 1099

Position Summary

This role represents the Company in a positive, professional, and approachable manner to both internal and external stakeholders. The position requires the ability to perform administrative duties with accuracy and attention to detail, while maintaining a proactive, organized, and collaborative approach across departments. This role also provides sales support and assists in coordinating service operations, including scheduling technicians for job sites.

Duties and Responsibilities

• Support daily facility operations to ensure smooth office functionality
• Assist with government-related processes, including procuring and maintaining office supplies
• Provide administrative support: correspondence, scheduling, filing, data entry, and customer service
• Support sales activities: assist with proposals, track orders, and coordinate with clients
• Schedule and coordinate service technicians for job sites, ensuring timely communication and updates
• Coordinate with vendors, including bilingual and multicultural partners, for office supplies, equipment, and services
• Act as a point of contact between customers, technicians, and internal teams to support communication and issue resolution
• Assist with office communications, including phone systems, mail distribution, and general inquiries
• Maintain an organized and efficient office environment
• Assist in maintaining documentation for regulatory and internal compliance requirements
• Perform additional duties as assigned
  
  
  

Qualifications

• Bachelor’s degree preferred, or high school diploma with relevant experience
• 1–2 years of administrative, customer service, or office support experience
• Exposure to sales support, dispatching, or service coordination is a plus
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Ability to work independently with guidance as needed
• Flexibility to adjust work schedule based on workload and deadlines
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Strong problem-solving and communication skills
  
  
  

Preferred Qualifications

• Experience in the forklift/material handling or heavy equipment industries is a plus
• Experience working with bilingual and multicultural vendors preferred
• Bilingual skills in Mandarin/Chinese and/or Spanish are a plus
  
  
  

Work Schedule & Classification

• 1099 independent contractor role
• Part-time, not to exceed 20–25 hours per week
• On-site presence required one day per week, with additional on-site days as needed
• Flexible scheduling required based on business needs
  
  
  

Work Equipment & Requirements

• Company-issued laptop will be provided
• Contractor must maintain a reliable personal cell phone for business-related communication
  
  
  

Compensation

• $17–$22 per hour, based on experience and qualifications
  
  
  

Additional Information

This job description reflects the current expectations for the position but is not intended to be all-inclusive. Duties, responsibilities, and qualifications may be modified or reassigned at any time to meet the evolving needs of the organization.