What are the responsibilities and job description for the Customer Success Manager position at HBOX Digital Headquarters?
Company Description
HBOX LLC empowers businesses with innovative and inclusive technology solutions to drive growth and excellence. With headquarters in Boston, USA, and a robust back-office presence in Karachi, Pakistan, HBOX delivers custom software development and staff augmentation services, leveraging the expertise of over 200 skilled professionals. The company specializes in building scalable web and mobile applications, integrating advanced technologies, and providing on-demand engineering talent to extend in-house capabilities. HBOX takes pride in its commitment to diversity, collaboration, and fostering innovation while delivering cost-effective, high-quality solutions. Through its hybrid delivery model, HBOX ensures seamless cooperation, productive partnerships, and a transformative digital experience for customers across industries.
Role Description
This is a full-time on-site role located in Marlborough, MA, for a Mid-Level AI Automation Sales professional. The individual will identify and generate leads, build relationships with potential clients, and present tailored AI automation solutions to meet their business needs. Responsibilities include creating sales strategies, collaborating with cross-functional teams, aligning client requirements with service offerings, and managing the sales cycle from prospecting to closing deals. The candidate will also stay updated on AI automation trends to effectively communicate value propositions to diverse stakeholders.
Qualifications
- Proven experience in sales, business development, and client relationship management
- Knowledge of AI automation, digital transformation technologies, and custom software solutions
- Excellent communication, presentation, and negotiation skills
- Problem-solving skills with the ability to tailor offerings to client business goals
- Experience leveraging CRM tools and data-driven strategies to meet sales targets
- Prior experience with software sales, technology products, or related industries is a plus
- Bachelor's degree in Business, Marketing, Technology, or a related field preferred