Up to $23.25/hour | Service Dispatcher | Hiring ASAP!

Position: Service Dispatcher

Location: Fountain Valley, CA

Pay: $19 to $23.25/hour (Depending on experience)

Experience: 1 year of experience in the Alarm Industry or dispatching experience.

Education: High School diploma or equivalent. Must have or be able to pass current Alarm Company Employee registration requirements as issued through the California Bureau of Security and Investigative Services.

Type: Full-time; Contract

Schedule: Monday - Friday, 8:00am to 5:00pm

HB Staffing is seeking a Service Dispatcher to join a growing and dynamic team!

Job Description

• Coordinate our technician's work routes via email and phone.
• Facilitate communication between our client companies, customers, and our technicians.
• Help resolve customer conflicts over the telephone.
• Schedule and complete service tickets
• Communicate well with technicians to create organized workflow and eliminate errors.
• Enter information into our database and perform simple administrative functions.
• Track and organize installer and technician paperwork.
• Provide administrative support such as preparing reports and other duties as assigned.
• Accurately completes timecards.
• Maintain a professional appearance at all times.
• Interface and assist all JMG team members with technical information necessary to improve service to our customers.
  
  

Position Requirements

• Must be capable of learning and using the appropriate software and electronic tools.
• Strong written and verbal communication skills.
• Effective negotiation and good analytical skills.
• Good time management, organizational, and multitasking skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Working knowledge of Window's Operating System, Microsoft Office, including Word, Excel, Access, and Outlook.
  
  

Job Perks

• 100% covered Medical and Dental Insurance
• Profit Sharing
• Great team environment
• Steady industry
• Health Benefits after 30 days
• Weekly Paychecks
• Career coaching opportunities
  
  

HB Staffing is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.