$30.36/hour | IT Technician | 2 Yrs Experience Required

Position: IT Technician

Location: Riverside, CA

Pay: $30.36/hour

Experience: 2 years of work experience in the Information Technology field.

Education: High School graduation or satisfactory equivalent (GED).

Type: Full-time; Contract

Schedule: Day Shift, 8:00am to 4:30pm

HB Staffing is seeking a IT Technician to join a growing and dynamic team!

Job Description

• Perform the helpdesk function, including answering phone calls, creating tickets, remote desktop support and following up on outstanding requests.
• Install, configure, test, troubleshoot, and report the City's standard desktop hardware, software, mobile devices as well as various peripheral equipment.
• Perform high level troubleshooting and repair to equipment or routine recovery procedures in the event of malfunctions.
• Assist with running batches and processes as needed; may develop and maintain technical documentation or processes, procedures, and produce training materials.
• Research equipment and software and obtain cost quotes for hardware and software.
• Secure new equipment, keep log of receiving information, and release equipment to appropriate personnel. Stock and maintain a well-documented spares inventory of basic high turnaround parts, equipment and devices.
  
  

Position Requirements

• Advanced troubleshooting, diagnosis and repair of malfunctioning hardware, printer and related peripheral equipment.
• Advanced level of operating system and desktop application software support.
• Computer operations, services and activities.
• Basic customer service principles and practices.
• Basic time management principles and practices.
• Personal computers, laptops, mobile devices, printers, and various peripheral equipment and devises.
• Data backup and restore functions as well as, methods, policies, and practices of modern tape libraries.
• Basics network configuration and troubleshooting functions.
• Resolutions and identification of appropriate staff for assistance when needed.
• Procedures for research of technology hardware and software.
• Principles of obtaining accurate cost estimates and quotes.
• Optimization and tuning procedures for computers.
• Data recovery and restore policies and procedures.
• Modern business office practices, methods, and procedures.
  
  

Job Perks

• Health Benefits after 30 days!
• Weekly Paychecks!
• Career coaching opportunities!
  
  

HB Staffing is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.