What are the responsibilities and job description for the Office Administrator position at Hazen Law Group LLC?
This is an excellent opportunity to serve as the welcoming first point of contact for a recognized, client-focused elder law and estate planning firm. Hazen Law Group LLC, a Harrisburg, PA firm dedicated to the practice of elder and estate planning, special needs planning law, agricultural law, and estate administration, is seeking a Receptionist/Office Administrator to join our team due to a pending retirement.
Job Title: Receptionist / Office Administrator
Location: Harrisburg, PA (in-office; this is not a remote or hybrid position)
Reports to: Office Manager
Responsibilities
- Field incoming calls, emails and correspondence and route to appropriate staff.
- Schedule and confirm appointments for attorneys and staff.
- Manage contacts and client matters in Clio.
- Prepare and organize physical and electronic client files.
- Support attorneys and paralegals with general administrative tasks including document preparation, scanning, copying and filing.
- Handle incoming and outgoing mail and deliveries.
- Assist with billing coordination or payment collection.
- Monitor and order office supplies.
- Interact with clients who are often navigating some of the most challenging times of their lives; approach every interaction with empathy, patience, and professionalism.
- Ensure confidentiality of client information and legal documents at all times.
Qualifications
- 1–3 years of receptionist, administrative, or customer service experience, preferably in a law office.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office (Word, Outlook, Excel); experience with Clio practice management software is a plus.
- Excellent organizational and multitasking abilities.
Requirements
- Must successfully complete a criminal background check.
Salary and Benefits
- Hazen Law Group LLC offers a competitive salary commensurate with experience, along with a benefits package and a supportive work environment.
Resume required; letter of interest welcome but optional. Hazen Law Group LLC has been recognized as a Best Law Firm in US News and World Report and is fully committed to providing equal employment opportunities.
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Harrisburg, PA 17110 (Required)
Work Location: In person
Salary : $37,040 - $52,894