What are the responsibilities and job description for the Toxaway Member Services Representative I position at Haywood EMC?
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Position Description: |
Objectives of the position include: - To provide courteous, professional, and prompt assistance to the general public and member-owners desiring electric service connections and disconnections, information, explanations, or assistance in a manner that demonstrates a desire and willingness to consistently provide high-quality member experience. - To promote the services of the Cooperative and their use by the membership. A full description of the position's duties and responsibilities is located on Haywood EMC's website at https://haywoodemc.applicantpro.com/jobs/ |
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Education & Experience Requirements: |
High school graduate or equivalent required. Associate Degree in Business Administration or related field preferred. Two years of experience in a customer service and/or public relations function, is preferred. Candidate must be able to: - Read, write, speak and understand spoken English. With particularly good skills in listening, negotiating, and conflict resolution. - Multitask in a fast-paced environment and meet deadlines. - Perform very detailed work with a high degree of accuracy. - Use computer hardware and software (Windows OS) to the degree necessary to perform the requirements of the position. - Obtain and retain a N.C. Notary Public license. - Effectively utilize the two‑way radio. - Apply general math and cash handling skills. - Maintain a valid NC Driver's License, be insurable, and be able to operate a motorized vehicle without assistance. Regular schedule is Monday-Friday 8:00 a.m.-5:00 p.m.; subject to change as business needs require. Candidate must live within 30 miles of the Cooperative's Lake Toxaway Office (298 Blue Ridge Rd. Lake Toxaway, NC). |
Salary : $23 - $26