What are the responsibilities and job description for the Technical Support Specialist position at Haystack?
We're hiring on behalf of a Haystack partner!
The Role
The Role
- Support operations team in resolving technical problems within facilities
- Allocate, maintain, and troubleshoot IT equipment
- Handle support requests and procedures across the network
- Assist in training new hires
- Continuously learn new technologies
- Support customers from multiple buildings, including remote support
- Experience in a dynamic environment with a high degree of customer service
- Ability to lift up to 49 pounds, stand/walk for up to 12 hours, and frequently push, pull, squat, bend, and reach
- Experience troubleshooting integrated and interdependent computer systems
- 1 years of Windows, Mac or Linux Operating systems support experience
- Competitive compensation packages
- Comprehensive healthcare benefits starting on Day 1
- Matching 401(k) program
- Up to 20 weeks of paid parental leave
Salary : $23 - $37