What are the responsibilities and job description for the Infrastructure Engineer position at Haystack?
A global technology company builds the world's leading software for data-driven decisions and operations, empowering partners to develop lifesaving drugs, forecast supply chain disruptions, and locate missing children.
The Role
The Role
- Build, operate, and maintain high-performance, scalable, and reliable services for platforms, products, and deployments
- Develop novel solutions to evolving challenges and automate processes using industry-leading LLM and AI technology
- Develop software and own reliability and operations for critical software systems
- Work closely with forward deployed teams and product teams to participate in sensible, scalable, systems design
- Share responsibility in diagnosing, resolving, and preventing production issues
- Handle support and operations of software, including monitoring, alerting, configuration management, and upgrades
- Deploy new products across many production environments and perform migrations to the latest infrastructure types
- Debug, improve, and optimize services and infrastructure with a focus on long-term reliability and scalability
- Reduce manual operations and automate workflows, processes, and/or runbooks where possible
- Provide technical troubleshooting support for production issues and participate in a support on-call schedule
- Develop novel solutions in Foundry and Apollo platforms to solve infrastructure challenges
- The opportunity to work with world-leading software for data-driven decisions
- A collaborative environment focused on solving critical challenges
- Exposure to cutting-edge LLM and AI technology
- A role with high autonomy and responsibility in a rapidly changing environment