What are the responsibilities and job description for the Desktop Support Engineer position at Hays?
Desktop Support Technician
Location: Buffalo NY 14210
Work Type: Onsite
Employment Type: Contract
Job Description
We are looking for an experienced Desktop Support Technician to provide hands-on technical support to end users in an enterprise environment. The ideal candidate will have strong troubleshooting skills across Windows desktops/laptops, Microsoft 365 applications, hardware, software, peripherals, and basic networking.
Required Skills
- 2 years of experience in Desktop Support, IT Support, Help Desk.
- Strong hands-on experience supporting Windows 10/11 environments.
- Experience with Active Directory and Microsoft 365.
- Good knowledge of desktop/laptop hardware and peripheral troubleshooting.
- Experience with PC imaging, deployment, software installation, and hardware refreshes.
- Experience working with an ITSM/ticketing system such as ServiceNow.
- Strong communication, customer service, and problem-solving skills.
Salary : $22 - $28