What are the responsibilities and job description for the Customer Service Representative position at Hays?
We have an upcoming opportunity with one of our insurance clients and Healthcare client for a Customer Care Representative role.
Class Start Date: 11/16/2026
I have been advised that all roles will now be remote; however, candidates must reside within a 50-mile radius of one of the following locations:
- Fort Worth, TX
- Omaha, NE
- Cary, NC
- Oriskany, NY
- Warwick, RI
- Tampa, FL
Key Requirements:
- Strong customer service/call center experience
- Calling experience is mandatory
- Excellent communication and customer handling skills
- Insurance industry experience is preferred
Note: Candidates without a calling/customer support background will not be considered for this role.