What are the responsibilities and job description for the Inside Technical Sales Representative position at Hays Fluid Controls?
Jon a growing company where your technical aptitude, customer focus, and sales support expertise can make an immediate impact.
We are seeking a highly motivated and energetic Inside Technical Sales Representative to join our established organization with a proven record of sustained growth. this is an excellent opportunity for someone who enjoys solving customer challenges, building strong relationships, and developing into a subject matter expert within a technical sales environment.
As an Inside Technical Sales Representative, you will serve as a trusted resource for customers by providing timely support, preparing quotations, coordinating with Regional Sales Managers, and ensuring an outstanding customer experience from inquiry trough order fulfillment.
Responsibilities:
- Respond promptly and professionally to customer inquiries via phone and email.
- Prepare and revise customer quotations.
- Support assigned Regional Sales Managers by coordination project quotations, pricing, requirements and sales strategies.
- Build and maintain positive, long-term customer relationships through exceptional service.
- Work cross-functionally with internal departments to gather information and provide timely solutions for customer requests.
- Communicate effectively with customers and internal stakeholders to ensure projects move forward efficiently.
- Maintain accurate customer records and activity within the CRM system.
- document customer communications, follow-up activities, and feedback.
- Develop and maintain a strong understanding of company products and literature.
- Continuously build technical expertise to become a trusted resource for customers and colleagues.
- Complete other tasks as assigned by Inside Sales Manager.
- Identify and report recurring customer issues or process improvements to management.
Qualifications:
- Bachelor's degree or an equivalent combination of education, training, and experience.
- Experience in customer service, inside sales, quotations, or a related customer-facing role.
- Strong verbal and written communication skills.
- Technical aptitude with a basic understanding of mechanical equipment.
- Excellent interpersonal and relationship-building skills.
- Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment.
- Experience with Oracle or a similar ERP system.
- Proficiency with Microsoft Office applications.
Why Join Us?
- Join a stable, established company with a history of strong growth.
- Become part of a collaborative and supportive team.
- Develop technical expertise and grow your career within a dynamic sales organization.
- Make a meaningful impact by helping customers solve technical challenges and supporting successful projects.
If you're customer-focused, technically curious, and ready to build a rewarding career in technical sales, apply today and grow with us.
Salary : $59,000 - $75,000