PROPERTY MANAGER _ RESIDENTIAL AND COMMERCIAL

Property Manager

Position Summary

We are seeking an experienced, highly motivated Property Manager to oversee the daily operations, tenant relations, financial performance, and overall success of a portfolio that includes luxury residential apartments and premium commercial space located at Quarry Walk in Oxford which includes 166 apartments and growing! The ideal candidate is detail-oriented, client-focused, and capable of managing the unique demands of residential tenants as well as commercial business operators.

Key Responsibilities

Operational Management

• Oversee all day-to-day property operations, ensuring excellence in building maintenance, cleanliness, and security.
• Supervise on-site staff including leasing agents, and maintenance team.
• Implement and maintain policies and procedures to uphold luxury brand standards across all properties.
• Coordinate regular inspections and preventative maintenance schedule with the superintendent of facilities.

Tenant & Client Relations

• Serve as the primary point of contact for all resident inquiries and concerns.
• Foster strong relationships with tenants to ensure high satisfaction and retention.
• Enforce lease terms while providing exceptional service, balancing both hospitality and property performance needs.
• Handle tenant onboarding and move-out processes efficiently and professionally.
• Arrange tenant activities periodically to foster a welcoming and community environment.

Leasing & Marketing

• Support leasing strategies to maintain high occupancy levels for both residential and commercial units.
• Collaborate with leasing agent and team to promote available units through marketing channels and campaigns.
• Conduct showings for prospective tenants and negotiate lease agreements.

Financial & Administrative

• Prepare, manage, and report on annual operating budgets, capital expenditures, and rent collections.
• Analyze financial performance, track KPIs, and implement cost control initiatives.
• Approve vendor invoices, maintain accurate property records, and generate regular reports for ownership or asset management teams.
• Ensure compliance with all local, state, and federal laws and regulations.

Vendor & Contract Management

• Source, negotiate, and manage service contracts for cleaning, landscaping, security, etc.
• Ensure vendors meet the quality standards expected in a luxury property environment.

Qualifications

• Bachelor’s degree in business, Real Estate, or related field (preferred).
• Minimum 5 years of property management experience, with at least 2 years in luxury multifamily space.
• Strong understanding of building systems, lease administration, and financial reporting.
• Experience with property management software. AppFolio a plus.
• Exceptional customer service and interpersonal skills.
• Ability to multitask, solve problems independently, and maintain composure in a fast-paced environment.
• CPM, CAM, or RPA designation a plus.

Benefits & Perks

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Generous PTO and paid holidays

Join our team and play a pivotal role in managing some of the most prestigious properties in the region, where your attention to detail and leadership will directly impact on the tenant experience and asset performance.