Housekeeping Supervisor - Sabal House

Job Description

Housekeeping Supervisor

Luxury Boutique Hotel | Rooms-Only Property

The Sabal House, managed by Hay Creek Hotels, is actively searching for an efficient, detailed, and self-motivated Housekeeping Supervisor to lead our Housekeeping team.Manage all staff and operations of the cleaning services offered at the property, to include laundry services, in-house linens, housekeeping staff, and public space maintenance.

Job Summary

• Assist in the cleaning and inspecting of the entire property, with the ability to perform all duties required of subordinate Guest Room Attendants, Laundry Attendants, Turndown Attendants, and Public Space Cleaners.
• Work closely with General Manager to assist in the recruitment, onboarding, orientation, training, coaching and disciplining, motivating, rewarding, and terminating housekeeping employees.
• Investigate all guest complaints and maintenance issues. Responsible for resolving, responding, and adjusting operations as needed.
• Keep a thorough inventory of all guest room needs, linen, rooms glassware, amenities, etc. Place product orders timely and manage housekeeping costs effectively through vendor relations and appropriate ordering.
• Inspect all cleaned rooms by housekeeping staff, verify it is check-in ready. Communicate any discrepancies in room cleanliness to associates through constructive criticism and ongoing training.
• Determine daily room assignments. Review housekeeping reports daily for guest needs.
• Ensure all public space areas are cleaned to standard prior to guest arrival.
• Ensure HK storage is cleaned and organized at all times.
• Manage linen recovery program. Ensure laundry standards are followed and guest linens are of the highest standard.
• Ensure all guest room floors, hallways, stairwells, employee areas, and public areas are cleaned according to standard.
• Lead all Safety and Security policies and procedures pertaining to housekeeping, including guest room entry safety, key procedures, bloodborne pathogen procedures, and proper safety techniques used by staff.
  
  

Required Experience

• 1 year hotel cleaning/housekeeping experience
• Proven ability to lead, train, and motivate a team
• Neat and professional appearance
• Positive, team player attitude
• Self-motivated individual
• Leads with organization
• Hands on team player (Supv. will continue to clean and inspect guest rooms and public space)
• Flexibility to work nights or mornings, weekends, and holidays.
  
  

Benefits

Hay Creek offers an extensive benefit and incentive package, including;

• Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness.
• Competitive Salary/Wages
• Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave.
• Standard Annual Performance/Salary Reviews
• Merit and Cost of Living Adjustments
• Free Parking
• Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties.
• 50% Discount when Dining at any HCH Property.
• Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.).
• Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities.
• Supportive, open-door policy work environment.
• Work Culture that is fun, energetic and motivating.
• Employee Recognition Program - 'Delight and Surprise Dollars'
  
  

About Hay Creek Hotels

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

Keyword: room cleaning, laundry, housekeeping manager, hotel, boutique, inn, hospitality