What are the responsibilities and job description for the Ice Cream Server/Cashier position at Hawthorne Ice Cream LLC?
Overview
Join our vibrant team as an Ice Cream Server and Cashier, where your enthusiasm and customer service skills will create memorable experiences for every guest! In this lively role, you’ll serve up delicious ice cream treats, manage customer orders with precision, and ensure a fun, welcoming environment. Your energy will help us deliver exceptional service while maintaining a clean and organized workspace. This paid position offers a fantastic opportunity to develop your food industry skills, sharpen your POS (Point of Sale) system expertise, and be part of a dynamic team dedicated to delighting customers.
Responsibilities
- Greet guests warmly and assist them in selecting their favorite ice cream flavors and toppings.
- Operate POS systems such as Aloha POS and Micros POS to process food and retail sales transactions accurately and efficiently.
- Handle cash register operations, including processing cash, credit card payments, and managing cash handling procedures.
- Prepare and serve ice cream products with attention to quality, presentation, and food safety standards.
- Maintain a clean workspace by sanitizing equipment, cleaning counters, and organizing supplies regularly.
- Upsell additional toppings or products to enhance customer experience and increase sales.
- Manage customer orders promptly while ensuring excellent food service customer order management.
- Assist with food preparation tasks as needed, including scooping ice cream and preparing cones or cups.
- Support bussing duties by clearing tables, cleaning seating areas, and ensuring sanitation standards are met throughout the shift.
- Operate kitchen equipment safely and efficiently in accordance with food safety management protocols.
Qualifications
- Previous experience in food service or quick service & fast food restaurant environments is preferred but not required; enthusiasm for learning is key!
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus; training will be provided if needed.
- Strong customer service skills with the ability to engage positively with guests of all ages.
- Basic math skills for handling cash transactions accurately and performing retail math calculations.
- Ability to stand, walk, bend, and lift for extended periods during shifts.
- Knowledge of food safety standards and proper food handling procedures.
- Experience operating kitchen equipment or working in a café or retail setting is advantageous.
- Excellent time management skills to prioritize tasks efficiently during busy hours.
Join us in creating joyful moments for our guests while developing valuable skills in the food industry! This paid role is perfect for motivated individuals eager to gain restaurant experience, improve their cashiering abilities, and thrive in a fast-paced environment dedicated to fun and quality service.
Pay: From $13.00 per hour
Benefits:
- Flexible schedule
- Paid training
Work Location: In person
Salary : $13