Fraud Analyst

The Fraud Analyst plays a vital role in safeguarding the organization against fraudulent activities. Reporting directly to the Fraud Manager, the primary responsibility will be to research in-depth investigations into fraud cases and analyze complex data and trends to uncover illicit activities. The role is multifaceted, requiring a balance between independent task management and collaborative efforts across different departments.

Key Responsibilities

• Perform daily, periodic, and annual functions (such as reviewing and completing fraud alerts, reviewing member accounts for suspicious transactions, and monitoring possible fraudulent activities) that encompasses thorough investigations into suspected or confirmed fraud cases.
• Monitor to ensure that policy/procedures and related forms meet regulatory requirements and timeframes as required by the respective regulatory agency.
• Maintain a good understanding of industry standards relative to credit union size; Incorporate knowledge into long-term goals and within organizational initiatives.
• Keep updated on Fraud trends through continuous review of related issues and training.
• Assist branches and departments with fraud issue resolution and with on-site support for operational processes as designated by the Fraud Manager or designate.
• Aid the Fraud Manager or designate with duties and responsibilities as it relates to the credit union complying the with fraud program. This is accomplished using various fraud detection systems that the credit union has implemented.
• Assist with various projects and assignments as directed by the Payments Fraud Manager or designate.

Competencies

• Member Focus
• Collaborating with Others
• Fostering Communication
• Quality Focus
• Problem Solving
• Digital Literacy
• Analytical Thinking
• Agility
• Exemplifying Integrity
• Fraud Detection and Control
• Information Gathering and Processing
• Attention to Detail

Skills

• Microsoft Office 365 applications
• Planning and Organizing
• Time Management
• Fraud Risk Assessment
• Banking Regulations
• Regulatory Requirements
• Training Others

Qualifications & Experience

• One year experience at a financial institution or equivalent
• High School diploma or equivalent required

Minimum Physical Requirements and Working Conditions

• Sitting for prolonged periods at a desk working on a computer.
• Talking on the phone, computer, and person to person or in meetings frequently.
• Moving around the office on occasion.
• Lifting, pulling, pushing, and carrying up to 30 pounds on occasion.
• We'll make reasonable accommodations for qualified applicants and employees with disabilities.

Benefits And Pay

The expected pay range for Fraud Analyst is $24.93 - $28.85 per hour.

This pay reflects the compensation we expect to offer for this role based on typical qualifications and market data. The pay offered may vary depending on the candidate’s experience, skills, and other relevant factors.

We cover 100% of employees single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time, our pay it forward program, and matching their charitable donations up to $250 per year per employee. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Health savings account, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more.

About Company:

HawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative, owned and operated by our members since 1936. We are dedicated to helping members achieve their financial goals and our employees reach their career aspirations. We are committed to our community by extending ourselves through our time, efforts and resources. Our motto, Life Matters, means celebrating life’s experiences and creating fulfilling work opportunities, not just jobs.

Make a difference one life at a time!