What are the responsibilities and job description for the Electronic Support Services Assistant (Financial Institution) position at Hawaiian Financial Federal Credit Union?
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Join the state's largest non-governmental credit union! Here at Hawaiian Financial Federal Credit Union, we proudly serve over 50,000 members and operate 10 branches conveniently located across Oahu and Maui County. Apply now to join our Ohana!
Electronic Support Services Assistant Description:
We are seeking a responsible, detail-oriented individual with excellent communication skills and customer service experience to join our team as an Electronic Support Services Assistant. This position is responsible for the timely processing of all back office related functions of the credit union. General duties include performing day to day functions related to ACH transactions, ATM/ Debit Cards, VISA, and Courtesy Pay Program. Assisting members with inquiries, research or complaints.
Electronic Support Services Assistant Requirements:
- High School diploma or equivalent required
- One-year of demonstrated customer service experience preferred
- One-year experience working in a Credit Union or Bank preferred
Our Culture at HIFICU :
- Stable – traditional with strong, established processes
- People-Oriented – supportive and fair work environment
- Team-Driven – cooperative and collaborative
Remote Work
- Unavailable
Visit https://www.hificu.com/careers to see a complete list of our current openings.
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- This role requires successful completion of an employment verification and a background check. Are you willing to proceed with these requirements?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Financial Institution: 1 year (Preferred)
Ability to Commute:
- Honolulu, HI 96817 (Required)
Work Location: In person
Salary : $17 - $20