Dermatology Receptionist

Job Overview
We are seeking a friendly, professional, and detail-oriented receptionist to be the first point of contact for our Dermatology Practice. This role is essential in creating a welcoming environment for clients while managing appointments, handling administrative tasks, and supporting daily operations. This role requires proficiency in medical terminology and experience with electronic health record (EHR) systems. A strong background in medical billing, coding, and patient service is highly desirable.

*Must be willing to travel to both Aiea and Kailua clinics (Aiea will be primary location for this position)

Responsibilities

• Greet and check in clients, ensuring a warm and professional experience.
• Schedule and confirm appointments while managing provider schedules efficiently.
• Answer phone calls, respond to inquiries, and provide information about services, while demonstrating excellent phone etiquette.
• Process payments, handle invoices, and maintain accurate client records while ensuring compliance with HIPAA regulations.
• Assist with patient intake forms and ensure compliance with dermatologic clinic policies.
• Maintain accurate patient files, including care plans and medical history documentation.
• Promote and educate clients on skincare products, memberships, and promotions.
• Provide clerical support including filing, typing, and managing correspondence.
• Collaborate with healthcare providers to facilitate effective patient care and communication.
• Support administrative tasks as needed to ensure smooth office operations.
• Maintain cleanliness and organization of the reception area and retail displays.

Experience

• Previous experience in a medical clinic, aesthetics/medical spa, or healthcare setting is preferred.
• Strong customer service and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in scheduling software and office management systems.
• Professional appearance and demeanor.
• Knowledge of medical terminology, insurance processes, and coding (CPT/ICD) is desired.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Medical receptionist: 2 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $18 - $22