What are the responsibilities and job description for the Member Relationship Specialist I (Kealakekua) position at Hawaii Community FCU?
Hawaii Community Federal Credit Union (HCFCU)is looking for multiple qualified candidates to fill our open Member Relationship Specialist (MRS) positions at the Kealakekua branch.
Duties:
- The MRS serves as a liaison between members and the Credit Union.
- Opens accounts for members, researches and resolves issues, and professionally handles members’ needs.
- Ensures proper processing of IRA transactions, including the posting of IRA certificate withdrawals, mailing of all documents necessary to effect Required Minimum Distributions , and performing required corrections necessary for the member’s intended tax treatment.
- Provides informational services to members about their needs and cross sells the appropriate products, services and programs of the Credit Union.
- Works closely with the Loan Officer to receive and process all loan applications, responding to members with inquiries regarding rates, terms, requirements and other features of all loan products.
Qualifications:
- High school graduate / GED equivalent with 2 to 3 years of experience in a financial institution preferred or related work experience.
- Customer account management and experience with fostering strong relationships is required. Lending experience in a financial institution is preferred.
Position is flexible to fit an MRS I or MRS II depending on experience.
Job Type: Full-time
Pay: $41,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Banking: 2 years (Required)
- Account management: 2 years (Preferred)
Work Location: In person
Salary : $41,000 - $65,000