Marketing and Community Engagement Manager

Marketing and Community Engagement Manager

Reports to: Executive Director

Classification: Exempt (final classification dependent on structure)

Salary Range: $42,000-$50,000

Location: Bentonville, AR

Position Overview

Havenwood is a nonprofit organization providing a two‑year residential program that helps single mothers and their children move from crisis to self‑sufficiency.

Reporting directly to the Executive Director, the Marketing and Community Engagement Manager

plays a key role in telling Havenwood’s story, strengthening community relationships, and ensuring the successful planning and execution of events and volunteer engagement. This position blends strategic communication with hands‑on coordination and relationship management, serving as a bridge between Havenwood and the broader community.

Culture & Team Fit

Havenwood is a small, highly collaborative team deeply committed to serving both our residents and one another. Our work can be emotionally demanding, and some days are stressful by the nature of the mission we serve.

The ideal team member is:

·  Highly self‑motivated and able to work independently without significant oversight

·  Trustworthy, dependable, and comfortable taking ownership of responsibilities

·  Emotionally mature, adaptable, and steady in a mission‑driven environment

·  Supportive of teammates and willing to step in where needed

·  Committed to fostering a respectful, encouraging, and collaborative workplace culture

Why this role matters.

·  Make a direct and lasting impact in the lives of single mothers and their children as they move toward stability and self‑sufficiency

·  Own and shape Havenwood’s marketing and community engagement efforts, bringing strategy and voice together in one role

·  Build meaningful relationships with leaders from across Northwest Arkansas’s business, faith, and nonprofit communities

·  Help steward a strong foundation and play a key role in advancing Havenwood into its next season of growth and influence

Marketing & Communications Responsibilities

·      Enjoys creating social media content, marketing materials, and developing themes for events or campaigns

·      Execute Havenwood’s marketing and communications plans in collaboration with leadership

·      Manage and maintain social media presence across Facebook, Instagram, and LinkedIn

·      Maintain and update Havenwood’s website (Wix), ensuring content is accurate and current

·      Produce digital communications, including newsletters, stewardship highlights, and the annual report

·      Ensure brand consistency, voice, and mission alignment across all partners, suppliers, and volunteers who help tell Havenwood’s story.

Events Oversight & Coordination

·      Partner with external event planners and vendors to execute fundraising and community events.

·      Serve as Havenwood’s internal liaison to ensure events align with mission, budget, and goals.

·      Support event promotion, communication, and post‑event stewardship.

·      Collaborate with staff and volunteers to ensure a positive and well‑coordinated experience.

Volunteer & Community Engagement Responsibilities

·      Coordinate volunteer groups and community service projects

·      Manage relationships related to in‑kind donations and pantry support

·      Represent Havenwood through tours, speaking engagements, and community events

Qualifications

Knowledge, Skills, and Abilities

·      Strong written, verbal, and interpersonal communication skills

·      Demonstrated ability to build relationships internally and externally; acts as a connector and bridge‑builder

·      Experience using multiple marketing modalities, including print, email, and social media

·      Comfortable and confident with public speaking, both in‑person and on camera

·      Experience in nonprofit marketing, events, volunteer coordination, or community engagement

·      Strong organizational skills and attention to detail

·      Proficiency or willingness to learn tools such as Canva, Wix, social media platforms, and CRM systems

Benefits & Support

Havenwood offers a comprehensive benefits package including medical insurance through Blue Cross Blue Shield of Arkansas, with optional vision and dental coverage. Additional benefits include a retirement plan with employer matching, mileage reimbursement, and coverage of therapy copays—reflecting our commitment to staff well‑being and sustainability in emotionally demanding work.

Equal Employment Opportunity

Havenwood is an equal opportunity employer committed to building a diverse and inclusive team. We strongly encourage applications from women, people of color, including bilingual and bicultural individuals, and members of the Lesbian, Gay, Bisexual, and Transgender communities.

Applicants will not be discriminated against based on race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition (cancer‑related), or the conditions of Acquired Immune Deficiency Syndrome (AIDS) and AIDS‑Related Conditions (ARC).