Project Coordinator

From mechanical system analysis and standard energy retrofits, to the installation of complex and integrated protocol systems, we deliver state-of-the-art expertise and customer-centered service.

Job Summary

Havel is looking for a Service Coordinator to provide support for customers, field personnel, sales people, service manager, and operations managers.

#havel # Shambaugh

Essential Duties & Responsibilities

• Coordinate and dispatch all incoming HVAC/mechanical service calls, ensuring proper scheduling and technician assignment.
• Create and maintain job numbers in the electronic dispatch system, including manual entry for warranty, install, and project work not generated through the service app.
• Process AIS/CIS entries, purchase orders, cash receipts, and pricing updates within Truline and Studio 360.
• Review, reconcile, and finalize all technician service reports, including editing, correcting, addressing issues, ensuring POs and hours match AS400 entries, and obtaining Operations Manager approvals as needed.
• Scan, index, and maintain all service documentation in Studio 360.
• Prepare and send customer certifications and other required documentation.
• Track PTO and related administrative records for technicians.
• Run required financial and operational reports, including bi‑weekly Cost/No‑Bill reports and weekly A/R statements.
• Perform inventory control functions.
• Make late‑payment follow‑up calls and support customer billing activities, including maintaining billing spreadsheets.
• Send renewal letters for customer agreements approaching expiration.
• Perform additional administrative and operational support duties as assigned.
  
  

Qualifications

• Background experience in administrative duties and customer service.
• Experience within the construction industry preferred.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.
• Aptitudes of attention to detail and proficient time management.
• Possess a willingness to learn and ability to work well with others.
• Excellent written and verbal communication skills.
• Regular and reliable attendance, including the ability to work extended hours and weekends as required.
  
  

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affirmative Action Policy .

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Geographic Disclosure

Compensation Range: $19-23 per hour