Omni National Account Manager/Sr NAM (based on experience)

Accelerate your career with Hatchery as we unleash the potential of brands

At Hatchery, we are specialized retail partners with deep retail expertise and an unstoppable mindset.

We think big and move fast - because our brand partners deserve passion, speed and smarts.

We courageously question the old playbooks to create new pathways to yes.

We believe clarity is kindness, and action beats intention everyday.

We show up like owners. We lead with empathy.

We deliver Relentless Wow—not once, but over and over again.

We are not here to do what’s been done.

We are here to unleash the full potential of our partnered brands.

And we do it all with a little swagger, a lot of grit, and together with a resounding…

Quack! Quack! Quack!

We are Hatchery

And our mission is quite simple, to unleash the potential of brands

Company Values:

• Think Big Move Fast
• Courageously Question
• Clear = Kind
• Be The Change You Seek
• Pathway To Yes
• Relentless Wow
• Quack Quack Quack

Job Title: Omni National Account Manager (NAM)/Omni Sr. National Account Manager (Sr NAM)*

(*Depending on experience)

As an Omni National Account Manager (NAM), you’ll be the strategic bridge between our client brands and Retail’s fast-evolving retail ecosystem. This role plays a critical part in leading omnichannel business strategies across Walmart, Sam’s Club & Amazon, building deep retail partnerships, and driving sales growth across both physical and digital platforms.

We are looking for someone who is data-driven, results-oriented, and energized by problem-solving—someone who thrives in a fast-paced, collaborative environment and is passionate about delivering value for clients and retailers alike.

This role is based in Northwest Arkansas.

Key Responsibilities:

Success in this role means owning outcomes and thriving in the pace. You’ll bring grit, resilience, and the ability to stay calm in the chaos—because every day brings something new. You’ll be someone who likes being challenged and takes pride in solving messy problems quickly and thoughtfully. The best people in this role can confidently manage 3–4 clients at once, keep multiple priorities moving forward without dropping the ball, and build trust through clear communication, strong follow-through, and results that speak for themselves.

Account Strategy & Management

• Lead account planning and execution across Walmart’s in-store and online channels.
• Serve as the primary point of contact for client relationships, ensuring alignment on goals and execution.
• Analyze business performance and develop action plans to drive growth across multiple product categories.

Retailer Engagement

• Build and nurture strategic relationships with Walmart Omni merchants and cross-functional teams.
• Present product innovations and promotional strategies to gain alignment and secure incremental opportunities.
• Align client priorities with Walmart's goals to deliver win-win solutions.

Data & Insights

• Use Scintilla Charter and other data tools to generate actionable insights that inform assortment, pricing, and promotional decisions.
• Translate complex data sets into compelling stories that guide strategic decisions for both clients and retail partners.
• Conduct regular analysis of sales, inventory, and competitive performance to identify and capitalize on growth opportunities.

Forecasting & Performance Reporting

• Own forecast development and accuracy in coordination with sales leadership and finance.
• Track key performance indicators (KPIs) and provide timely, clear reporting to internal and external stakeholders.
• Lead quarterly and annual business reviews with Walmart, highlighting results and outlining strategic next steps.

Line Reviews & Omni Planning

• Prepare and lead Walmart line reviews, ensuring optimal product assortment and strategy alignment.
• Develop omni-channel promotional calendars and activation strategies in coordination with clients and internal teams.
• Leverage market and consumer trends to make data-backed recommendations during review cycles.

Cross-Functional & Portfolio Collaboration

• Collaborate with internal teams across sales, analytics, creative, and supply chain to execute plans flawlessly.
• Manage multiple brands within the Hatchery portfolio, taking a holistic view to unlock synergies and efficiencies.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• 5 years of experience in account management, managing Walmart/Sam's accounts, both stores and digital.
• Strong analytical skills and experience with Scintilla Charter or similar retail analytics tools.
• Proven ability to influence cross-functional stakeholders and lead client-facing conversations.
• Exceptional communication, organization, and presentation skills.
• Self-starter with a growth mindset and a bias for action.

What Hatchery Group Offers To You:

• Hatchery Group offers a world class benefits package, which includes unlimited PTO & 12 paid holidays, 401(k) matching, life, disability insurance, and 100% health, vision, dental for employee, spouse and dependents. Family identity theft protection and an exceptional bonus plan that truly rewards performance.