What are the responsibilities and job description for the Desktop Engineer position at HarveyNash USA?
Job Summary
Looking for a knowledgeable Desktop Support technician with a high aptitude for customer service in the Ashland area. Our technician’s interface with the agency users remotely and in person, so customer service skills are as essential as technical skills. Qualified candidates must maintain a valid driver’s license and lift and carry heavy objects or work in uncomfortable positions for extended periods of time. Candidates must have experience related directly with desktop support (1-2 years minimum), including but not limited to installation, troubleshooting, and repair in a windows-based environment. The candidate also needs to possess basic network troubleshooting skills.
- Excellent communication skills to provide clear guidance and customer service to end-users at all levels of technical proficiency.
- Analysis skills to diagnose complex technical problems quickly and accurately while maintaining a positive customer experience.
Join us in delivering innovative IT solutions that empower our organization! Your expertise will be vital in maintaining a robust IT environment that supports our mission of operational excellence through technology.
#INDSP
Pay: $19.00 - $21.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $19 - $21