What are the responsibilities and job description for the SAP Support Specialist - Pharmaceutical position at Harvey Nash?
Job Title: SAP Support Specialist - Pharmaceutical
Location: Paramus New Jersey 07652
Contract to hire or perm (All options are open)
US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time
Summary of job
- SAP is used for ERP and finance, SAP on the logistics with basic understanding of Drug Supply Chain Security Act (DSCSA) experience
- Must have prior pharmaceutical experience
Job Description
The SAP Support Specialist will provide technical support for SAP systems, ensuring their smooth operation and user satisfaction.
This person will be responsible for troubleshooting technical issues, upgrading systems, and assisting end-users to maintain efficient and continuous system operations.
The SAP Support Specialist is expected to have in-depth knowledge of SAP system administration, excellent problem-solving skills, and a strong understanding of business processes.
This person plays a crucial role in maintaining system performance and enhancing user experience within the SAP ecosystem.
Requirements:
- This position is required to be onsite in Paramus, NJ 5 days a week.
- Bachelor’s degree in Information Technology, Computer Science, or relevant field or equivalent work experience within this area
- SAP Super User experience is a MUST
- 3 years of experience using SAP systems in a pharmaceutical environment
- Drug Supply Chain Security Act (DSCSA) experience required
- Must have prior pharmaceutical experience
- Experience working in a highly regulated environment
- Identify, troubleshoot, and resolve SAP system-related issues in a timely manner
- Develop SAP reports and SAP Operational standard operating procedures (SOPs)
- Collaborate with the Global SAP team to address SAP system related issues
- Provide training to end users and create user manuals and documentation
- Provide support to Logistics Manager and Finance department with day-to-day SAP sales operations
- Monitor system performance and carry out regular maintenance to ensure optimal operation
- Ensure the integrity of SAP master data
A reasonable, good faith estimate of the minimum and maximum base salary for this position is $75k - $115k per year with Bonus (10% annual bonus potential; it will be prorated for 2026).
Employee benefits will also be available, and details are available like Pension/401K/ Paid Vacation/ Life, Medical & Dental insurance etc.
* The pay range listed above reflects the expected starting salary /Pay rate for this role. This range may be adjusted based on market conditions, location, and other relevant factors. The Company will determine the final starting salary/Pay rate in consultation with the selected candidate(s), in full compliance with applicable laws
Salary : $75,000 - $115,000