What are the responsibilities and job description for the Salesforce manager position at Harvey Nash?
π Hiring: Salesforce manager
π Location: Seattle, WA (Hybrid)
π Duration: 12 Months (Potential Extension/Full-Time Conversion)
We are seeking an experienced Salesforce manager to support a growing Professional Services organization within a leading cloud computing environment. This is a high-impact opportunity to drive process innovation, systems optimization, and data-driven decision-making while helping enterprise customers accelerate their cloud transformation journeys.
Key Responsibilities
β Gather, analyze, and document business and technical requirements
β Design and optimize business processes and scalable system solutions
β Partner with stakeholders to define short-term and long-term application strategies
β Conduct root cause analysis and provide actionable recommendations
β Drive data analysis, reporting, and visualization to support decision-making
β Perform system audits to ensure data quality and accuracy
β Act as a subject matter expert (SME) and deliver training to stakeholders
β Support Agile/Scrum development initiatives and large-scale system deployments
Required Qualifications
β 5 years of experience in Technical Program Management, Business Analysis, or Systems Design
β Strong experience in requirements gathering and process optimization
β Expertise in data analysis, stakeholder management, and systems implementation
β Experience with Salesforce or similar CRM platforms
β Familiarity with Agile/Scrum methodologies
β Bachelor's degree
Preferred Qualifications
β Salesforce expertise
β Certinia / FinancialForce PSA experience
β Professional Services Automation (PSA) experience
β Experience working in high-growth technology environments
β Masterβs degree
Top 3 Must-Have Skills
1οΈβ£ Requirements Gathering
2οΈβ£ Detailed Process Optimization & Design
3οΈβ£ Professional Services & Automation Experience
If you are passionate about solving complex business challenges through technology, process improvement, and data-driven insights, we'd love to hear from you.
π© Interested candidates can apply directly or message me for more details.
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Salary : $70 - $78